Amazon Checkout Not Working (10 Potential Fixes + Other Faqs)

I am trying to buy a product on Amazon as I do not know the other options for buying a product. I have the problem when trying to pay for a product.

Well, I was researching this and have found a few useful bug fixes that could get checkout back up and running, so keep reading to learn what I’ve discovered!

Why Isn’t Amazon Checkout Working In 2022?

If you have noticed that amazon isn’t working, then it is possible to reboot the device or clear your cache. You can also try to force close the Amazon app or delete and reinstall the app. You also can refresh the Amazon website to see if that fixes the problem in 2020.

If you have even more questions, you should continue reading this article. Here are some more things to consider if this issue is happening to you.

1. Restart Your Device

Restarting your device might help with checkout not working. Whether you’re on a laptop, desktop, tablet, or smartphone.

2. Try a Different Browser

If you’re having problems trying to use Amazon checkout, you might want to try a different browser to see if the issue is with the browser you’re using.

If you use Google Chrome as your default browser, make sure that you regularly use the latest version of it.

3. Disable Add-Ons

The Chrome store features extensions and add-ons from developers who are focused on enhancing your day-to-day browsing experience.

When you disable all of your add-ons and extensions, it’s very possible that the problem would go away, or at least greatly improved.

4. Update the Amazon App

It’s not good enough to have an app with bugs and missing features. You need to update the app to keep its functionality and security.

Developers don’t update their apps which leaves out newer security patches and fixes.

Another benefit of a managed app is that you don’t have to worry about updates and security patches.

The app store page for the Amazon app will have an “Update” icon at the upper right where the user can click the icon to look for the latest update of the app.

This can be done via web browser or on your phone.

5. Try a Different Device

If the checkout doesn’t work on your mobile device or computer, then try using a different device, and see if that fixes it. It could be a setting on that device.

If you’re having trouble with your desktop computer, it might help to try opening up your laptop, tablet or phone browser and checking if that works.

6. Clear Your Cache

This could be caused by a problem in the cache. Sometimes this happens when a server becomes overloaded and the cache gets broken.

How to resolve it:

In the case of a problem with the cache, you can either clear all your web browser’s cache (which takes a while) or just clear the cache of the Amazon website.

The best way to clear your cache is to visit the app store on your device and click on the button to clear your cache through your browser, although if you’re using the Amazon app you can clear it through the settings for the browser.

7. Force-Close the Amazon App & Re-Open It

If the Amazon checkout isn’t working on the app, then you can force close the Amazon app, and re-open it if that fixes the problem.

You can force quit an app you no longer want running in the background. For example, maybe you have an app that takes 3GB of space. That’s plenty of resources to take some time to close and improve performance.

8. Check Down Detector to See If Amazon Is Down

The issue could be more of an Amazon website problem. So you could try checking if the Amazon website is working.

It is also possible that it would appear that everything is working because the website is back up, but it could be that parts of the website are down, so make sure that you are able to do everything you need to do on Amazon before you attempt to finish the purchase.

9. Disable VPN

If you are logged into your Amazon account with VPN enabled, you can experience the same situation. The good news is that Amazon gives you more than 6 times the access to the site if you are able to bypass the VPN, which can be extremely useful depending on your use case.

If you are using a VPN it might be causing an issues you want to try disabling it and see if that works for you.

10. Use Incognito Mode

Don’t run Amazon Checkout in an incognito mode or in a private mode. Go into a normal browser mode and look for the checkout cart or sign-in box to make the check-out.

11. Sign Out & Back In

It looks weird, but sometimes a sign out and sign back in fixed issues like the checkout page not working, refreshing and reloading the page in the process.

12. Delete & Reinstall Amazon App

How can I install/remove any app from my phone?

If your phone has been locked by the carrier it is not possible to install new software or to remove the unwanted apps.
However, one of the few tricks you can use is to have your phone out of GPRS coverage range and re-enable cellular data and the internet.

Why Has My Amazon App Stopped Working?

If the Amazon App crashes or freezes, try force stopping the Amazon App, update your Amazon app, and clear your app cache.

Why Isn’t Amazon Opening?

Amazon isn’t opening because your Internet connection is bad or there’s no service in your area. Check your connection and signal strength.

If you’re on a mobile device, make sure you’re not trying to log in with an incorrect password, as well as verifying the login credentials.

If you don’t know how to work on the Amazon customer service, then you can read our posts on customer service, How to fix Amazon paypal, Amazon customer service Phone, and more.


If the Amazon checkout isn’t working, try switching browsers, switching devices, disabling add-ons or extensions within your browser or just restart your device.

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About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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