Why Is Amazon’s Two-step Verification Not Working? (list Of Potential Fixes + Faqs)

There are probably two possible explanations for this, such as when the Amazon phone number is changed or you’re having issues using the Amazon app on your phone.

The best way to fix when two-step verification isn’t working is to turn off your Amazon account and then turn it back on.

Why is Amazon Two-Step Verification Not Working In 2022?

If your two-step verification on Amazon is not working then you may need to clear the cache and cookies. This may help as of 2022 because there could be browser settings preventing two-step verification from working. You may also be able to use another device or browser to check if that fixes the issue.

If you are not completely happy with Amazon two-step verification, you may have other questions that you wish to ask. The articles below will help you further understand how to solve Amazon two-step verification issues such as not working or other problems.

What Can I Do to Fix My Amazon Two-Step Verification?

1. Make sure your account was not suspended
2. Check the “Delivery Status->Orders” area to make sure
3. You don’t have any unfulfilled orders.

Please try the different scenarios and let me know what happens.

Clear your data cache, it can help to get rid of the previous settings.

> My name is John, and I am having issues using my Kindle Fire HD as a Two-step verification device. It is registered successfully, but does not work. I have checked that I am connected to the Internet, and that it is not disconnected. I do not have any other two-step verification devices (such as an iPhone or Android phone) available, and I do not have my phone with me.

If you are browsing a website, you should get to the bottom of the page and press the “Enter” key. This should reload the page and the browser should give you the ability to clear your cache.

You can use any number of cookies that are in your browser.

Clearing out your cookies would also fix the two step verification issues on Amazon, you can do that by going into your history and then selecting a time frame you want to clear out.

In addition, you will need to select “Cookies” and “Clear Now”, and then try to reload the Amazon website to see if that helps.

You can try another browser to avoid the problem.

A note about the original video link:
It appears the issue is with a Youtube video. I have confirmed that a different video with the same title and a different link works fine.

If you have multiple browsers on your device, you can try to use another browser to clear out the Amazon two-step verification not working problem.

If you can’t use other browsers, you may want to look at using a different browser. If you do, make sure you update your browser’s settings to allow for cookies from other sites.

If you don’t see results, try a different device.

You are unable to login to your Amazon account because you are signed up for two-step verification, but have no other devices to use to sign in.

When logging in to your Google Play account, it may be required to reset your device or install the latest system update.

1. Log In With Alternate Sign-In

Log in by using an alternate account (for example, your work or school account).

You can try to log in to your account with an alternative sign-in option like your username and password, your phone number, or your email address.

The user will not receive the code without your consent. You have to allow the users to receive the code to complete the flow.

If you can’t log in after you try to change your password, you can click on “Forgot your password?” to have a link sent to your email address with instructions on how to reset your password.

Restart your device and then update your phone.

Other related things that can happen when your Amazon account gets locked out is that Amazon’s two-step verification might not work correctly. This can happen when your device’s memory or RAM is low and causes a lot of errors to come up. If Amazon’s two-step verification doesn’t work then you may have to reset your device and sign in again.

If you’re having problems with your computer rebooting, it’s possible that glitches or bugs could be causing it to not run properly.

Contact customer service if you want to request a change to the domain name. Remember to specify the original and the new name you want to change to.

The two-step verification code can be found inside the email you received from Facebook. You can also find it by visiting login.facebook.com in a new browser tab.

How Do I Bypass 2-Step Verification on Amazon?

Go to Amazon Security page and login using your username and password.
Click on the My Account icon and select the Security and Login Settings link.
Uncheck the Two-Step verification option.

Why Am I Not Getting My 2-Step Verification Code?

Maybe, one reason why you get the two-step verification code on your Amazon account is because of your network connection.

You should always reboot your phone once to refresh and clear cache and memory issues, no matter what apps are not working.

Learn more about your Amazon Echo by reading Amazon’s webpages about the Echo not working, the Echo not playing the Amazon music, and the Echo not playing Amazon’s music.


If you have switched between different browsers, restarted your device, or rebooted your computer, you could be experiencing issues with your browser. Also, if your browser cache does not appear to be working, reloading the page could help resolve it.

If you think you have found a problem with your Amazon account contact the Customer Service team by phone, email or live chat.

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About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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