Sephora Jcpenney Return Policy (all You Need To Know)

Sephora is a type of beauty salon, as well as a brand that sells cosmetics. Each store has its own policies, which will be based on the location.

Therefore, if you are still wondering what Sephora JCPenney’s return policy is, go visit the official site and learn all the factual details!

What Is Sephora JCPenney’s Return Policy?

When Sephora JCPenney allows customers to return gift set purchases, the gift set will have a specific time limit. For example, the gift set will be valid for a certain amount of time before the product becomes non-transferable and therefore non-refundable.

If you’re thinking about returning a Sephora purchase, you should read everything you can about returns at Sephora before you do so if you can return them.

What Can’t Be Returned at Sephora Inside JCPenney?

If you are not satisfied with a purchase, you may return the item to the store up to 14 days after your purchase.
To return your item, visit and click Returns & Exchanges.
If you are not satisfied with your order, you may be able to return the item to the store for a refund. See Return policy for details.

Can I Return an In-Store Sephora Purchase to a JCP Sephora?

If the JCP Sephora accepts your Return Item Request, they will send you a Return Merchandise Authorization (RMA) number and a return packaging. Contact your JCP Sephora about the return packaging. When you mail the RMA number and your return package, a refund will be issued.

Unfortunately, we cannot refund your purchase if you do not have the original Sephora receipt, however, you are allowed to use a Sephora promotional gift card as proof of purchase.

Because you are returning a product from Sephora, your return will be traced by a third party. This tracing will not affect the original return address.

Because you are returning to the Sephora website you can cancel and return an item as soon as the order is placed. If you return to a store you can cancel and return an item on any day.

For the best results, always make sure that the store from where you are buying things is the same that you purchased them from.

What Are Sephora JCPenney’s Store Return Hours?

You can return your goods from Monday to Saturday in JCPenney at 10:00 AM – 6:00 PM and on Sunday from 10:00 AM to 05:00 PM.

Can I Return Items Bought on to Sephora JCPenney?

Any item(s) purchased at are eligible for a return with a receipt within 60 days of the original purchase date. Any items purchased with a credit card or JCPenney Gift Card are not eligible for return.

There’ll be a refund done as cash for orders made with PayPal, and the PayPal receipt will be sent as a check to the customer’s billing address.

Original receipt is a piece of paper with all the important information about your order.
Please provide a store receipt, the barcode (if applicable) and a
description of the product or order you received.

You may not have the same warranties or other customer service or technical support that are provided through the physical stores. Products sold online are not eligible for in-store purchases, exchanges or returns.

shipping and handling fees will be refunded only if the goods were never delivered to the purchaser.

When we talk about a “return activity” we mean that someone has had a change of mind and is cancelling a return or exchange.

What Methods Can I Use to Return My Sephora JCP Online Order?

1. Go to your online account and check the shipping address used for your latest order. If you see the same address, then you can send the return order by email. 2. You can also mail return package to the address provided by the store if you are not sure whether the same address will be used for the next order.

After you finish the process, click the “Submit” button to view and print the Return Label.

The website of JCPenney will let you view your order, however, it only lets you check your order, not add other items or change the items that you have. If you need to exchange an item, you will need to send the item back along with the receipt or you will not be able to make any changes.

In fact, in our system, we don’t have any hidden fees.
We promise to never charge you after any exchange, just give you a

You will get your money back in 4 weeks, if you still have not received your package.

How Long Does It Take for a Sephora JCP Refund to Appear on a Credit/Debit Card?

You should receive your money within 1 business day after your order has been sent out. However, if it takes longer for your financial institution to process your request, it may take longer to receive your money.

Can I Return Items to Sephora JCPenney Without a Receipt?

Returns without a receipt may be eligible for a JCPenney Merchandise Return Voucher if the item was on sale at the time of purchase.

U.S. Customs & Border Protection, Bureau of Customs and Border Protection, U.S. Department of the Treasury, and U.S. Immigration & Customs Enforcement, Office of the Principal Legal Advisor, U.S. Department of Homeland Security.
U.S. Customs & Border Protection, Department of Homeland Security.

The company can determine the number of un-receipted returns based on that information.

I would imagine that there won’t be a ban on returns. I think that if it was to happen, the ban would be limited to in-store returns and not online as this would make it difficult to manage (I don’t have experience with online returns from Sephora).

This item may be returned for any reason.

If you have any questions about our return policy, please contact customer service at 1-800-876-0142.

To know more about this, read our post on Sephora return policy without box and Sephora return policy without receipt.


Sephora gives credit for the first four shipments of products. The company also has a return policy that says that a customer can return up to 60 days after their purchase. However, the company is very expensive for the return of items with a $8 flat fee. For instance, it costs $50 to return a $200+ product.

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I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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