Petsmart Fish Return Policy (dead Fish, Unwanted Fish, Unhealthy + More)

I bought some fish for my fish tank from PetSmart – they have a variety of fish for different species and genders to suit the customers’ needs.

If you purchased a PetSmart fish from a PetSmart’s retail store and found out that the fish got sick or you lost your fish, you can either send it back to the store or to the PetSmart’s warehouse.

If you send it back to the store, they might charge you if you return the fish to them.

If you send it to the warehouse, they will send you a new fish for free.

PetSmart Fish Return Policy In 2022

Petsmart allows customers 14 days to return unwanted pets. Additionally, Customers can return sick, unwanted, or dead pets by bringing them safely in a container along with a receipt and a valid photo ID.

In the event that you have a fish that falls under the category of “Dead Fish,” you can always return the fish to PetSmart. However, the “process” for making a return is often a little more complicated than just dropping the fish off at the front of the store.

Can You Return A Sick Fish To PetSmart?

PetSmart allows returns of sick fish to its stores and also has a special return for sick fish. You can bring your fish to one of the stores or they can go to you. Either way, the fish must have a detectable illness or a vet-indicated illness.

Please return the item to the address below accompanied by the original receipt within 14 days of purchase.

Some pet stores may allow you to return an unwanted animal. Just check with the staff and see what you can do.

For customers who will come to the door and have their passport with them, the staff will issue return tickets.

Can You Exchange A Sick Fish For Another Fish At PetSmart?

You can only exchange a fish for another one if you bought it within 14 days and you still have the original receipt.

After the fish is returned, you have the option of getting a refund or an exchange. If you want a new fish, you are going to need to be specific and ask for an exchange.

How Do You Return A Sick Fish To PetSmart?

To physically return a sick fish to PetSmart, bring it to a store and bring it into a PetSmart with care.

The best thing to do is to fill a container or bag with aquarium water and place the fish inside. Do not use tap water because it could harm the fish.

If you get a tank of fish from PetSmart they will give you a return package which you can fill out at the store. You are also required to bring back the appropriate sales receipt and the tank.

Can You Return A Dead Fish To PetSmart?

Dead fish can be returned to PetSmart within 14 days of the purchase. The customer must have the original receipt of purchase to receive a full refund, and the fish must be alive.

To find out what happened to your goldfish, PetSmart employees may take a sample of water from your fish tank.

If there is a problem with the water sample, the company will usually either use this sample or a new one if available to run another test.

How Do You Return A Dead Fish To PetSmart?

PetSmart is a shop that sells pets and animal products. To return a dead fish to the shop, you will need to place the fish’s body into a secure container.

This will ensure the safe and convenient travel and handover of the fish to PetSmart staff.

– **[`set-up`]** : The name of the set-up box.

The staff will hand you back the container of fish you just bought with your last few gold coins. You can either keep it for yourself or throw it away.

If you can, keep the fish in a tank for at least a couple weeks to ensure it doesn’t pick up any disease and is healthy, and then it’ll be easier to sell it on eBay.

What Should You Bring When Exchanging A Fish At PetSmart?

A valid Fish ID, which must be obtained from a PetSmart employee.

Note that the store policy is asking you to return the device within 14 days and exchange it for another device.

How Long Do PetSmart Refunds Take?

PetSmart will issue the refund as soon as they can determine your PetSafe product is not working.

Once we have received your request, we will automatically refund your order after we have confirmed that the charge has been reversed.

Can You Return A Used Fish Tank To PetSmart?

PetSmart does not allow returns of fish tanks, mainly due to the fact that they are used or were broken at the time of purchase.

The only exceptions are items that are damaged beyond repair, such as a screen that tears or a speaker that is inoperable.

Your best bet is to return your item to the store that you purchased it from alongside the original receipt as proof of purchase.

Can You Return A Small Animal To PetSmart?

A small animal can be returned to PetSmart within 14 days of the purchase.

The best way to exchange or return is to bring the receipt and place it into the return box. All returns will be subject to a 15% restocking fee.

If you prefer, we can also arrange to have your return shipped at no additional cost to you. Simply place your return in the shipping box provided and place it in the return box located on the outside of your shipping box.

Please remember that PetSmart is not liable for the return of an animal to its original source, even when the original source may not have enough space to accommodate the animal.

If the PetSmart employee cannot take the animal, they will either accept it back as a return or advise you on the best course of action.

If you frequently shop at PetSmart, you may also want to know where do PetSmart’s animals come from, if PetSmart takes in old animals, and if PetSmart sells hedgehogs and ducks.

Conclusion: PetSmart Fish Return Policy

Returns
In the unlikely occurrence that an item you bought online isn’t living up to your expectations, you can return it to us within 14 days. All returns must be accompanied with your receipt. We promise to refund you or exchange your item. The item(s) must arrive at our stores in perfect condition, with the original packaging and labels. We ask that you try to return items you are not completely satisfied with before filing a return.

You can bring in both sick and dead fish to PetSmart. If you bring the dead fish along with a water sample and the fish is going to be euthanized, please put a plastic bag over the fish’s mouth to cover the gills. If you bring the fish in without a sample, PetSmart will need to euthanize the fish.