Petco Return Policy (no Receipt, After 30 Days, Damaged, Open + More)

The largest pet retail store is one of the richest corporations in the world, and it is known for their pet products such as dog food, cat food, leashes, collars, and feeding bowls, and accessories.

We want you to know that you can have the assurance that you will
always be happy with your purchase, including returns or exchanges.
With this in mind, we would like to inform you of some of our
policies and our return and exchange process.

What Is the Petco Return Policy In 2022?

According to the Petco website, you have 30 days from the date you purchased your pet to return them for refunds or exchanges. You must show proof of purchase to receive a refund and you can also return an item at a Petco store. If you shipped the item to the Petco warehouse, you’ll receive a refund after 30 days.

Learn how to return a pet to Petco, the rules, and what happens if you return your pet too early or too late.

Does Petco Have a 30 Day Return Policy?

Returning a product is very simple, and requires that you return it to Petco within 30 days of purchase.

You must be at least 18 years of age to enter the store. You are expected to provide a valid form of ID to prevent fraud, and proof of purchase to have your returns processed.

If the item is found to be defective upon receiving, you may return it providing it is unused and in the original packaging. However, returns made after 30 days or without proof of purchase are not eligible for refund or exchange.

Petco also says that they will still sell you items even if you don’t have a receipt.

You can’t return prescription medicine or any other products bought from a pharmacy.

Where Can I Return Products Purchased From Petco?

The company allows you to return items you bought. If you return it, you pay the return shipping fee.

When you get a “return authorization number” from Petco you then mail the item back to them along with that authorization number. They will pay for shipping if they decide to send it back.

We will accept a store return of unopened, un-opened, unused, un-used, expired, unused, un-used, and un-used prescription products.

When pets are at their happiest, they go to Petco.

The address for the new company was given as 257 Prospect Plains Road, Suite B, in a filing with the Securities and Exchange Commission.

My name is Mary Smith. I live at 917 West Street.

Can I Return Purchases to Petco Without a Receipt?

You can’t return something you bought online without the confirmation email, so make sure you email it to yourself.

They are used to verify that you bought the items with the Petco card from your personal card, so if you’re returning items for a refund check you’ll need to bring that proof.

To get a refund of your purchase, print the store’s return receipt and receipt and send it to the store using the email address on your account, and mention that you are returning it.

If you’re unable to locate an order, go to the “Order History” tab within your Petco account. Find the order and select the “View Details” link.

If you need help finding an order, please message us by clicking on the “Help” icon in the bottom left of the page.

So, when you get a return to your store, you’ll need to bring in the original receipt, but even if you bring that in, you’ll still have to pay shipping.

Can You Return an Opened Item to Petco?

As long as they let you return as long as you return the item within 30 days of the initial purchase, with an ID, and proof of purchase (i.e a receipt).

Can You Return a Damaged Item to Petco?

If you’re the one who damaged a Petco pet item, you can bring it back to the store and exchange it for a new one.

What is the Petco Return Policy for Debit Card Purchases?

For debit card payments, the refund will go into your bank account. For credit card payments, Petco is not responsible for returns.

In case of cash refund, the customer must pay the difference between the amount received in cash and the amount of the refund check.

Can I Return a Dead Pet to Petco?

You can return your dead pet to Petco but it won’t be disposed of for you. You’ll have to go yourself so you’ll miss free shipping.

The Petco stores guarantee the customers that they will accept the return of the merchandise within 30 days in the US and Canada, and in one year in other countries.

A refund can only be made when you use the Return button of your purchase.

What Is the Petco Return Policy for Fish?

A: This means you can take the fish to the Petco location of your choice. This will allow you to make the choice of the return location after you’ve purchased the fish and they are healthy and happy.

A large Petco chain in the United States has a guarantee that fish purchased in their stores will stay alive for at least one week once they arrive at your home.

What Is the Petco Return Policy for Reptiles?

Return Policy of Petco allows customers to return injured or sick reptiles for a full refund within 30 days.

If you need to send your original receipt, you can print out the original receipt – and add the information to the envelope in the same manner.

Petco Return Policy for Guinea Pigs

With a return policy that allows you to return your guinea pig, whether sick or injured, within 30 days of purchase, you might want to look over the conditions to see if you’re returning a healthy or diseased guinea pig.

When you process your return via an online refund, please be sure to carry proof of purchase and a photo of the guinea pig. If a refund is approved, the store will email you.

What Is the Petco Return Policy for Cages?

You can use the return shipping label attached to your confirmation email to return the cage to Petco.

You must call us WITHIN 30 DAYS of receiving your item. If you do not, we will not be able to honor this return policy.

What Is the Petco Return Policy for Dog Toys?

Please return your dog toys to petco within 30 days of purchase. Make sure to bring your pet’s identification and proof of purchase with you to qualify for a full refund.

Petco does not offer refunds on orders of more than two days old, but they can ship exchanges.


You can mail items back to Petco within 30 days, but you have to carry identification and the original receipt along with it.

Petco doesn’t have a “Petco guarantee.” They will only take back the items that were returned in their stores or via their website.

Petco will take in dead animals within 30 days and will give you a refund within 60 days, but Petco has the right to turn down a request, even if you have the receipt.

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I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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