Petco Dog Food Return Policy (open, After 30 Days, Dry, Wet + More)

Even before the coronavirus pandemic hit, Petco was considered a favorite among dog lovers and pet owners.

There might be times where you get dog food and it’s not right for your dog. The reason why they get that food is because it is good for them to eat. They might not get the exact type of food you want, but there are some things you can try to get exactly what you want.

What Is the Petco Dog Food Return Policy In 2022?

The return policy for prescription food is up to your local Petco store. You can return prescription food only if shipped to their warehouse. You can return pet food to any Petco store, but you can only return regular food by shipping it to the company warehouse.

Petco has a policy that says you can return dog food that has been opened. They do not have a policy for food that has been exposed to air.

Can I Exchange Dog Food at Petco?

You can exchange a dog food you’ve purchased at Petco for a different brand at Petco within 30 days of the original purchase. After 30 days, you will not be eligible for an exchange for the dog food you have purchased at Petco, whether or not it’s opened.

Petco’s dog feed exchange policy requires a customer to show proof of purchase, like a receipt or order confirmation, and a valid form of ID for the exchange to be processed.

Can I Return an Opened Bag of Dog Food to Petco?

Petco will accept dog food returns at any time but will give you the option to open the bag.

Make sure you are getting a full refund or exchange within 30 days of purchase, and you have an original receipt for your purchase.

You will receive the full refund. You will get your money back in the same way that you paid for it.

To qualify for a refund, all you need to do is respond to the following refund request.

You will need to provide your identification and proof of purchase for Petco to get a refund. Petco will limit the right to returns, regardless of receipt.

Can I Return Dog Food to Petco Without a Receipt?

If you decide to return a product, you will need a receipt for the purchase. However, if you have a proof of purchase, you can return the product without a receipt.

If you’ve purchased something online, you can access the confirmation email by visiting the “Order History” link through your account.

Once you have a receipt, you will find the order details section. Click on “View Details” on the order details to find the receipt.

You will not get a refund or a refund you can take back if you don’t have the original receipt.
>> The next question is from Mike.

Can I Return Wet Dog Food to Petco?

Wet dog food can be returned to Petco within 30 days, provided you have proof of purchase and a drivers license.

A dog can not return wet dog food to Petco if 30 days have passed, or you don’t have the original receipt.

Can I Return Dry Dog Food to Petco?

To return dry dog food purchased from Petco, please refer to the Return Policy for Dry Dog Food that accompanies your purchase.
Within 30 days of purchase you will not be entitled to a refund or exchange, or any other reason other than returning the product due to quality.

If you purchased a package, a voucher or certificate, or anything else that is non-refundable, there is no cash-back option, but please contact us so that we can correct our database to reflect your original purchase, and get in touch with you for a refund.

Can I Return Canned Dog Food to Petco?

If you’re a dog owner and you buy canned dog food then go to PetCo and buy a new bag and return it to them for a refund or exchange if you do it within 30 days of buying it.

If you ordered your item online, you can return it at a store if it is still in the window, or if you shipped it to one of the addresses on the package if you ordered it by mail.

If the return is a result of an error on our part, we will happily refund the product and cover your return shipping.

If the return is a result of an error on your part, we will happily refund the product and cover your return shipping.

What Does Petco Do with Returned Dog Food?

Petco was pretty much honest that they had bad items in their return process. They would have different things for each return. Their process was definitely flawed and not that hard to do.

According to the company’s policy, they cannot resell the dog food to other people, but will either throw it away or use it as dog food for those dogs they have within the store.

The Petco may put the dog food back in the shelf and sell it or they may return the product to the supplier.

Can I Return Dog Food to Petco If My Dog Doesn’t Like It?

 You can return your dog food if it doesn’t like it.

When you bring the product to Petco, they’ll take the item and do their best to figure out whether or not they’ll be able to credit you. is a pet supplies online store.

The office of the U.S. Attorney for the District of New Jersey is in Cranbury Township.

You can read more about our Petco return policy, Petco hamster return policy, and Petco fish return policy, too.


If it breaks, you can return dog food within 30 days of purchase for a return (refund) or exchange.

You also have the option to return dog food to the retail store, and get store credit for the purchase.

So if you get online, they give you the option to get a receipt. This way, if your dog has a problem getting something done, you can use this receipt to prove that you purchased it at Petco.
*A link to the product mentioned above may be provided at no cost to you. You may also access this link for free.

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About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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