Lowe’s Special Order Return Policy (All You Need To Know)

Lowe’s specializes in hardware products and services to help you with any DIY projects. Through the use of social marketing and technology, Lowe’s can deliver special order items to your home or store for things it may not have in stores.

With the exception of a few select items, Lowe’s doesn’t generally allow customers to return special order items to Lowe’s if you are not happy with them.

Lowes Special Order Return Policy In 2022

Lowe’s returns are subject to the standard return policy as of 2019. If an item is bought in a store, you have 90 days to return, or 30 days if it was bought on Lowe’s website. To return a product, you need your receipt, and the item needs to be in good condition.

This is an official Lowe’s store and Lowe’s reserves the right to revoke it, or to end the offer, at any time.
If you don’t like the offer, you can always find out more by reading the fine print.
If you don’t know your Lowe’s email, you can always find out by reading the fine print.
It’s our business to make sure that you like the offer!

How Do Special Orders Work At Lowe’s?

Lowe’s can help you order merchandise that is not sold at all, called Special Orders.

If you have a problem, you can use the special offer at the bottom of the computer screen to get more information.

Also, special orders at Lowe’s have a lead time of 7 to 14 days from the order date.

The Lowe’s store or your home address could be any of the Lowe’s stores in your country and could also be located near your home address.

Additionally, a lot of Lowe’s stores have special orders on display.

Check the list of special orders on this page. If you don’t see it on the list, then ask a member of Lowe’s staff or visit the customer service desk for additional assistance.

Can Special Order Items Be Returned To Lowe’s?

Lowe’s returns are hassle-free as well as hassle-free. They allow customers the freedom to return virtually anything as long as the item is in satisfactory condition.

If you make a special order, you can receive the item back within 90 days.

In some cases, you might not be able to return an item within a year. These items are identified in their respective sections.

Do I Need To Pay A Restocking Fee To Return A Special Order Item To Lowe’s?

It’s true. Some items at Lowe’s and Home Depot may be subject to a 20% restocking fee if they return them. Other items are not subject to a restocking fee.

Additionally, if your item has a Lowe’s service fee on your receipt, Lowe’s will notify you at the time of purchase, or it will be on your receipt.

How Long Do I Have to Return A Special Order To Lowe’s?

Your Lowe’s warranty is limited to one year, after the date of installation, and will not cover damage from misuse, accident, or abuse.

Lowes may have changed their return policy recently. You may be able to return these items if you bought them in a store. There may be small fine print or exceptions. You’ll have to ask the store manager or the customer service department for the details.

Can I Return A Special Order To Lowe’s Without A Receipt?

You will need a receipt for the purchase of an item to return it to Lowe’s.

One thing that is amazing is that you can get your receipt even if you paid with a credit card, or used your phone number, or Lowe’s card.

Lowe’s will give me store credit if I cannot provide receipts that I have purchased the items.

Lowe’s policy regarding the replacement of tools is very easy to understand. If you want more on the return policy, you can read our original post on Lowe’s tool return policy.


Fortunately, you can usually get refunds on Lowe’s products in the same ways you can with other products, usually in about 90 days.

If you purchase something from Lowe’s and are not happy with it, you can return it for a store credit.

In addition, Lowe’s reserves the right not to list a special order item if it does not think that it can meet the customer’s specific needs.

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I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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