Lowe’s Generator Return Policy (used, No Box, No Receipt + More)

Lowe’s is a great store to visit for essential hardware goods. Lowe’s sells a range of equipment, and the range of available power generators is great.

Lowe’s is a fairly big chain of hardware and home improvement stores. I’ve also read that Lowe’s is notorious for having a bad return policy. So before you order a generator from Lowe’s, read the following Lowe’s return policy to be sure you are getting a good return experience.

Lowe’s Generator Return Policy In 2022

Lowe’s will be requiring its customers to return free-standing generators before 2022 to ensure they are in the best condition. Lowe’s is also requiring an ID card or proof of purchase when returning the generator.

If you have questions or comments about returning open and unopened household appliances or generators to Lowe’s, feel free to share your thoughts in the comments section below or email me!

How Long Do I Have To Return My Generator To Lowe’s?

When a customer buys a generator, Lowe’s states they must purchase the generator from a Lowe’s representative, and after that, customers might be eligible for a refund or exchange.

If you purchased the product from Lowe’s, you have 90 days to decide if you want to return it.

In order to get a refund, the products must be in their original packaging and still in the original box. Lowe’s will refund the purchase price, less the freight, and you’ll have to pay for the return shipping.

Can I Return A Used Generator To Lowe’s?

Lowe’s classifies generators as outdoor power equipment, so you are required to keep them in the condition described in Lowe’s return policy.

The first thing you will be presented with is a receipt. It is going to be a little bit lengthy. Click here to view it.

On the other hand, if you’ve opened your generator and used it, it’s at the discretion of the Lowe’s store manager whether you can return it or not.

In both the original and paraphrased text, the main clause begins with the word “On,” while the subordinate clause does not. Therefore, the sentence is a complex sentence because the main clause contains two independent clauses, separated by a conjunction.

Can I Return A Generator Without The Box To Lowe’s?

Lowe’s will only accept the generator box that you receive with your new generator.
To return your generator to Lowe’s, you should receive a prepaid shipping label.

We are not sure if our Lowe’s store will accept returns and, if so, what the return policy will be.

However, if you have other necessary information, including the receipt or proof of purchase, a store manager may allow you to return the generator. If you do not have the other information, you will need to contact the manufacturer to determine whether a replacement unit will be provided.

Do I Need A Receipt To Return A Generator To Lowe’s?

This means that a receipt showing the original purchase price of the generator, along with proof of purchase (original copy of sales receipt or copy of original purchase order), is required when returning any product, including generators, to Lowe’s.

If you have lost your receipt, you can check your phone number, or MyLowe’s Card, and you can find a copy using your card number, or the original card.

However, if you do not have a receipt, Lowe’s will give you store credit for the generator, but you will take home the current selling price of the generator.

After a sale you just want your money back.

For more information about the returns policy, please contact the retailer where you purchased your item. Lowe’s is a private company and cannot help with returns as they are not authorized resellers for Lowe’s. If you have questions regarding your returns policy, we suggest you contact the seller.

How Do I Return My Generator To Lowe’s?

When returning your generator to Lowe’s, you’ll need to take it to the customer service desk at the store. Have your proof of purchase and a valid form of ID ready.

If you would like to ship your Generac generator back to Lowe’s, you can begin an online return that will help you send the item back to Lowe’s for no shipping cost.

What Do I Do If My Lowe’s Generator Doesn’t Work?

You have 15 days to return the generator. You can also use the exchange service to get a new one.

There are some issues that arise when you are not satisfied with the product that have been bought, contact Lowe’s Customer Care at 1-800-445-6937 and speak with their customer support team.

Although it is mandatory to notify Lowe’s of your generator purchase within the first three days of receiving it, you can do it any time after that, but it is mandatory to write down the model number and serial number of your generator and get it from Lowe’s.

In order to know more about Lowe’s return policy, read our articles on Lowe’s return policy without receipt, Lowe’s protection plan, and if Lowe’s delivers appliances.


Because the brands have been bought by a bigger company, the new brand is now returning it’s own products back to Lowe’s after the 90 days are up.

You must return your generator for a refund if it is within 14 days after the purchase date, and if you have proof of purchase as well as your identification.

Also, the generator must be in the original condition, with the power cable connected to the power cord.

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I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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