Lowe’s Return Policy Without Receipt (all You Need To Know)

Lowe’s is a popular home improvement store that provides everything you need to make your house a much nicer place to live.

Lowe’s requires a receipt for all returns. If you lose it, you need to provide another form of photo ID to get your refund. There’s a time limit of 60 days from the date of purchase for returns that use your original receipt. However, if you lose your receipt, it’s not a valid reason to return the item.

Lowe’s Return Policy Without Receipts In 2022

You can return a product without a receipt until 2022. To return unopened products, you must have a valid ID, original payment method, and a valid phone number ready. Additionally, if you are a MyLowe’s member, you can digitally save all your receipts of a Lowe’s purchase.

If you didn’t buy anything for a year, Lowe’s will let you return any product you bought within the last three years.

How Strict Is Lowe’s Return Policy?

Lowe’s can look up your receipts but they cannot reprint them. If you have paid with a debit card you can also call them at 1-888-LOWE-1.

If you paid for your item using a store credit, you may have to pay for the item with a store credit.

For that to be possible, the current selling price have to be determined in some way. As such, it shouldn’t be expected that the current retail price include discounts and such.

You should keep in mind that the offer of store credit is entirely up to management at Lowe’s and may not be offered to you as a return.

In addition, the time limit for returning your item will always be 90 days after the moment you purchase your item, which is valid if you do or do not have your receipt.

How Many Times Can You Return Items To Lowe’s Without A Receipt?

If you have a receipt with a number of items that need to be returned, it will be up to management to decide whether you will receive store credit or be refused.

You can buy as many returns as you want at Lowe’s.

However, if you have paid for your merchandise with a credit card, Lowe’s will be able to charge back the amount to the credit card, which will appear in the same statement as a credit card statement.

Can Lowe’s Reprint Receipts?

Unfortunately, Lowe’s cannot look up your past purchases or your payment method. They can only look up current purchases.

You cannot get your refund started by looking up your past purchase, you must contact customer service and begin the refund process.

To do your shopping digitally, you can always upload your purchase using the card or bank account that you use.

You can use these receipts for your refund by either printing them yourself or showing them to the associate handling your return.

To get started with your Lowe’s account, you can first sign up on the Lowe’s website and can also get a free account with benefits.

Can Lowe’s Look Up Past Purchases?

In certain situations, Lowe’s associates will be able to see past purchases. An example is if you used a credit card to purchase an item.

When you buy something from Lowe’s, there may be a chance that you can view the receipt anytime after you make the purchase.

MyLowe’s Cards are handy because you can use them to easily view your Lowe’s purchases whenever you want.

You can also automate how you pay so that you can also keep your receipts. Also, you can send all your shopping receipts to your bank so they can be consolidated into your statement electronically.

What Else Do You Need To Confirm Proof Of Purchase At Lowe’s?

When you try to return something without a receipt, a Lowe’s associate can begin scanning your credit card details and your name.

The main thing, which you need to confirm, is that you are a resident in the USA and you have a place to stay (a room to sleep in) if you are visiting New York.

Your photo ID is verified using your address, phone number, and then they send a picture of you to Lowe’s.

How Long Does Lowe’s Take To Refund?

You should be aware that Lowe’s refunds are usually processed and your refund will be processed on the next business day.

Any credit card refunds will be processed immediately the order is returned. You’ll receive any store credit you were previously granted immediately.

However if you have used your debit card, your refund may take up to 15 days to show up on your account details.

To know more on these, you can also check out our posts on Lowe’s protection plan, Lowe’s wrong price policy, and if Lowe’s accepts PayPal.


Customers that have lost their receipts can sometimes order new merchandise and get a store credit.

By using this method, they can check if the person that made the purchase was really who he/she claimed to be.

Although Lowe’s doesn’t reprint receipts, it can track all purchases made with a credit card or My Lowe’s account because it is able to record all purchases automatically through various systems.

This can be a challenge to law enforcement if they are trying to track a suspect.

Similar Posts:

About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

Leave a Comment