Kohl’s Return Policy Without Receipt (full Guide)

Many people like to have proof of what they bought just in case their receipt gets lost. However, it is really hard to do this, because it is very difficult to keep the original receipt.

The Kohl’s return policy is fairly straightforward. Kohl’s usually has
at least three different types of return policies, based on the
reason for your return. The first will often be the most lenient, and
the last the least lenient.

Kohl’s Return Policy Without A Receipt In 2022

With this policy change, Kohl’s will no longer require customers to have a receipt in order to return most of the items that they purchase. Customers can instead access Kohl’s website to place the refund on store credit.

If you want to read more about the process of exchanging items by taking the receipt from Kohl’s and having the items shipped directly to Kohl’s you can read this article.

Can I Exchange Clothing At Kohl’s Without A Receipt?

It has a hassle-free return policy because if they can access the order history of the item, they will only have to provide a receipt as long as they are able to get the item back.

As the case may be, if Kohl’s is unable to track a given purchase, it may return to the customer store credit.

The reason for this rule is because they want a valid government-issued photo ID to verify that the person submitting this refund has the right to do so, and this also helps protect them against fraudulent refunds.

If your bank account has been closed, the funds will be held until the account is reactivated.

Can I Return Clothing To Kohl’s Via Mail Without A Receipt?

When Kohl’s requires you to have your order items returned, Kohl’s requires you to provide an order invoice from the original purchaser to verify that the items were ordered from us.

Additionally, the only way to return items purchased online at Kohl’s.com is by mailing them.

Since Kohl’s is a company that sells clothing, shoes, and jewelry, the company has a physical location where it sells those items. The location in question here is a store called the Kohl’s in the Town of Smithfield, West Virginia.

Will Kohl’s Fully Refund Me With Merchandise Credit?

If a Kohl’s customer is given a refund in the form of store credit, Kohl’s will base the credit off the lowest sale price of the item being returned within the last 13 weeks. If the store credit can’t be used within that time frame, it will only be valid up to the date of the refund.

If you paid a higher price for an item than the lowest sale price in the last 13 weeks, you will not receive a full refund if you return the product without a receipt.

And Kohls will allow customers to keep copies of their receipts for up to 30 days even if they don’t want to keep the receipt at the store.

Can I Return Electronics To Kohl’s Without A Receipt?

You can get a refund for any of the items on Amazon or at a Kohl’s store by using the product’s Amazon or Kohl’s return policy.

The items must be in your original pack in the same condition and original wrapping.
If you return your items using our prepaid freight label, and in the original packaging, it will be processed within 7-10 business days after we receive it in our warehouse.

Do I Need A Gift Receipt To Return Gifts To Kohl’s?

If a customer wants to return and exchange something that he or she purchased in the store, they will not need the gift receipt of the thing they received as a gift.

Instead of a refund, Kohl’s will place the refund on store credit, which can be used to purchase any other products available in the store.

In the last example, the context of the sentence is crucial. If the sentence is as follows, then the context will change the meaning:

Instead, Kohl’s will place the refund on store credit which can be used to purchase anything else available in the store.

If the gift was purchased online, it is impossible to verify delivery. Even if it was delivered by USPS, it can still be lost in transit.

If you have a receipt, you can return the gift by mail. However, Kohl’s does not cover the shipping and packaging costs.

Can I Make A Non-Receipt Return At Kohl’s During The Holidays?

Kohl’s Special Holiday Return Policy doesn’t allow for returns without a receipt or proof of purchase.

Not only that, you must be returning these items due to a change in personal style, or due to the items being damaged on arrival.

If the conditions aren’t met with the return, Kohl’s will not accept the return during the holiday season.
[10]: The return is not eligible for exchange or store credit.

Which Kohl’s Products Do Not Qualify For Non-Receipt Returns?

Kohl’s is one of the few places that will not accept a return or exchange without a receipt.

You must exchange one of these for one of our new ones within 60 days of purchase, and you must return the one you are returning in the original packaging within 30 days of purchase.

Because the purchase history is a public record, the customer does not have to provide a receipt to qualify for the return.

Unfortunately, if the order history is unavailable, Kohl’s will not be able to refund the order. There is no store credit available.

There are many things you should be aware of when you’re reading up on Kohl’s clothing return policy, Kohl’s shoe return policy, and whether or not Kohl’s price matches.


Kohl’s allows customers to return clothes, jewelry, shoes, and other merchandise without a receipt as long as they can access their order history through their database. If the database is unable to access the order history, Kohl’s will refund the purchase with Kohl’s store credit.

 If you’re having trouble getting a refund or looking up a store or inventory number, you’re encouraged to use a credit card to process the return.
[Taken from this tweet]: Â @kohlsusa.com is the best email to use to get back in touch with our customer service team. I was able to look up an inventory number and get my money back.

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About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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