Subway Refund Policy (poor Quality Food, Eaten + More)

If you order something that’s wrong or not up to the quality level Subway promises, then you’re likely to be disappointed. Subway tries to make sure it gets things right the first time, yet this is not always possible.

Whether you can get a refund or exchange for Subway items is important to know when you are shopping online at Subway. I’ve researched if you can return or exchange Subway items.

Subway’s Refund Policy In 2022

Subway, one of the largest fast food chains in the US, has an interesting policy to exchange food items. If you return all of your food items to a Subway outlet, you will be given a refund. No matter the reason for the return, Subway won’t give you back your money.

In most cases, it is very difficult for you to get your money back at Subway, even if you are hungry, eat an item that you think is not edible, or return to Subway another day.

Can You Return Poor Quality Food To Subway For A Refund?

Yes, you can return a Subway sandwich, but you have to exchange it for a different one. You can’t just exchange it for a refund which is what many customers would do.

It’s also worth noting that you may need to be more than a little persistent when requesting a new coupon or gift card if you have an order that is too big. I found that my original order came in around the time that my gift card was about to expire, so I requested a new gift card and used it to purchase an extra large salad.
How to Use:
In general, you can redeem your card at most Subway locations.
Here’s an example of how it works.

However, if you decline both options and instead get a refund, Subway will refund you via the method of your purchase.

What Is The Time Frame For Subway Refunds?

You may have gotten a cash refund. For example, if you paid with a credit card, your bank may have credited the charges to your account.

If you use the credit card you bought with, you will usually receive it between three and five business days.

Does Subway Have A Standard Set Refund Policy?

However, Subway will give your money back if it is found by a judge that your money was wrongfully taken from you.

Well that works out because the franchise has the right to manage and set their own rules regarding returns, exchanges and refunds.

Franchises with multiple locations are free to handle refunds in any way they choose, and are not bound to the policy of any particular location.

Additionally, a franchisee can decide how much food a customer can eat to receive a refund and the cut-off point.

Can You Get A Refund At Subway If It Double Charges You?

If you’ve been double charged, and you find that your order was not processed correctly, you’ll be refunded in full.

The easiest way to get your money back is to go to the restaurant you bought from and ask if they’ll fix the situation.

If I do that I’m pretty sure I’ll just be fined for late payment and will be charged a 2.75% fee for getting my money back.

Can You Return And Be Refunded For Eaten Food at Subway?

Unfortunately, most Subway locations won’t refund you for the food if you’ve already eaten it all.

This problem is common in the restaurant industry because people want to get a free meal, but often times they do not pay.

And if you legitimately don’t have time to cook or don’t like Subway for any other reason, don’t eat the food. Tell the person serving you and let them send it back. If you think there might be a problem with the food, you should stop eating as soon as possible.

If you think, you shouldn’t eat your sandwich or other food, then you are experiencing cravings and your mind has created hunger and if you don’t eat you become unsatisfactory and you become hungry.

In that case, you’re going to have a hard time getting your money back.

This is about as simple as you can make it.
The second is about how a user who thinks they are paying for an experience.

Can You Be Refunded When You Order Subway Through A Delivery App?

So when you order through a delivery app like Uber Eats, the app takes care of the refunds and there’s nothing Subway needs to do.

You have about one minute between placing the order and the restaurant accepting the order for the food that you have already ordered, and then you can cancel the order and not worry about needing a refund.

If something goes wrong with your delivery, like it’s arriving late, you can get a partial refund from your delivery service provider, or get guidance from your bank on how to get a full refund.

Can You Get A Refund If You Order Subway Through The Subway App?

Yes, you can get a refund at the restaurant, but you have to request a refund within 3 hours of placing the order.

If the customer accepts the refund in the form of a credit on the method of payment used to place their order.

Please note that Subway will not refund cash.

If you were not satisfied with our product or service, you need to contact the Subway restaurant that fulfilled your order.

To find out more about the Subway discount, you can also read our posts on Subway senior discount, Subway tip policy, and if Subway takes coupons.


Subways sell subs, not food, so they don’t have a standard return policy. However, the company may give you credit, a replacement item, or a refund if you are unhappy with your order.

If you’ve only eaten a portion of the food, you can get a refund if it’s not that great. Don’t eat all of it, however.

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I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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