FedEx has a fantastic tracking system, it allows customers to get near instant information about the location of their packages and the expected delivery time.
However, this service isn’t perfect either. Sometimes, there are glitches, delays, or miscommunications. In this article, we’ll look at the steps we can take when we need to file a claim with FedEx and they give us a strange or incorrect delivery address.
What Does it Mean When FedEx Says “Delivered But No Package”?
There are multiple reasons why a package might be delivered without the customer having the package. For example, they may have mistakenly delivered the package to another address, given the package to a neighbor, left it in a hard-to-find location, or handed it to USPS for the final mile.
If you get the tracking information that your package has been delivered, make sure you have the tracking number so you can have your package delivered to the right place.
Why Does FedEx Say “Delivered” But There’s No Package?
There are a few reasons why FedEx packages may be marked as delivered, even if the customer doesn’t have it in their possession.
The most logical explanation is that your computer is a piece of junk, but most likely if you are using the same computer that you have always used, you are probably using a really outdated computer.
A driver from FedEx was killed after the company’s trailer hit him, and the vehicle he was driving with. The driver was found dead at the scene.
In any case, a lot of people don’t remember the full street address for the location they’re looking for.
When the package is delivered, the driver is notified of this and the package is marked as “Delivered”.
It is a problem because the package is in the wrong location and they are still waiting for their delivery.
It’s the idea that FedEx will leave packages for your neighbor if you happen to be around when the FedEx driver passes by.
Maybe, someone accidentally found the package. Or maybe the package was abandoned.
FedEx doesn’t give a doo-dah about porch pirates. Instead, they would prefer that the FedEx driver leave the package on the porch itself. This helps to protect the package, and also makes it easier for FedEx to later retrieve the package.
While this can be a good way to keep your packages safe, they could be so well-hidden that even the intended recipient couldn’t find them.
It is a network of about 10,000 locations throughout the United States, allowing packages to be delivered by ground, instead of air.
Each location has a small package hub, which is where the packages go from the FedEx or UPS office to the truck that delivers it.
The trucks are not big enough to haul the entire FedEx or UPS shipment and are only big enough to bring one package at a time.
If the package is sent in standard Priority Mail packaging, the tracking information will be available once the package is received at the USPS facility.
What If My Package Says Delivered But I Never Received It From FedEx?
There are several things you can do with a missing package that the recipient marked as delivered.
If you live in an apartment building or condo, it’s worth checking with your neighbors to see if they might have accidentally accepted a package.
You can also give a call to the delivery services company to see if they have an idea of how your package was delivered to you.
This might seem irrelevant, but it can sometimes be worth checking who the provider is. For example, if it’s a private business that wants to make some extra money, they may charge an extra fee to ship via Ground Economy.
Customers have also reported recovering their packages by employing these methods and using a bit of patience.
If you want to know if your package is already delivered, you can check the delivery status with FedEx.
If you ordered a product and it hasn’t arrived, please check our tracking page to see the status of your package.
Alternatively, you can use FedEx’s search tool to find the package.
How Can I Prevent FedEx From Marking Packages as Delivered When I Don’t Have Them?
It can be difficult to determine if someone has delivered your package, especially if you live in a city. The best way to avoid having packages left in a depot is by being clear when you order and be sure to have your hands on it.
If you are using the FedEx Delivery Manager tool, you can either provide delivery instructions or have FedEx send your box directly to the carrier.
If you are looking to optimize your storage, and prevent your devices from being hidden you can use this tool.
You can also get notified when a package is released.
There’s even an option to get notified when a package becomes available, too.
The PPA tool can be used to request that a package be held.
This means your package will be delivered to the nearest FedEx Office or third-party retailer location, and not to your home.
After all, you can pick up your package whenever you want to do so without worrying about delivery at all.
We are sorry for the inconvenience, but your package was returned to us on July 3rd, and therefore we have not been able to resend it.
Conclusion
One of the most common reasons FedEx will leave a package at the customer’s door without a signature is that the package was delivered by a courier or other partner of FedEx.
This means that the driver has delivered your package safely to the location where the recipient is and is probably taking the time to make sure it’s in good condition.
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