In 2019, after Amazon’s controversial treatment of its workers and the subsequent delivery strike that impacted several customers, Amazon’s customers started to wonder if they could rely on the company to deliver their goods.
It turns out Amazon employees have been using the service to track deliveries.
Now it’s clear that the tracking website has never been fully reliable and could potentially be used to spy on customers and Amazon employees.
In many instances, FedEx and the tracking database will not send updated shipment status updates if they go missing. This is due to various reasons. In order to determine whether or not you as a customer are experiencing this particular issue, read through the following tips.
FedEx Tracking Not Updating In 2022
FedEx tracking may look like it’s not updating, but customers should know that it can take 24 hours to see updates, both after the initial shipping and during transit. This is especially true when a package crosses long distances, as scans only happen at warehouses or distribution centers, where tracking is often delayed.
If the FedEx tracking number doesn’t updates, there is information for you to do to help sort this out.
How Long Does Tracking Take To Update FedEx?
Before we continue discussing why FedEx tracking isn’t updating, it’s essential to know how long you should wait before you are worried about your FedEx tracking.
A FedEx employee said that you should wait for your package to be picked up or tracked before you send a message to the company. If you don’t, then you could have a hard time getting the package back.
When a driver scans a shipment, it may not always pick up the package right away. If it is not picked up right away, it typically shows up on your shipment as a pending pickup.
If you are wondering how that might work, it all depends upon the packages that are being updated.
Why Is FedEx Tracking Not Updating?
I’m so sorry to hear about your package. But, it looks like your shipment has been re-routed and is now en-route to San Francisco.
In fact, tracking updates when packages are scanned for pickups & deliveries between different locations (e.g., warehouses & different locations).
When a package travels, they are in transit for a specified amount of time. This means that packages can go more than 24 hours without an update.
A package is still in transit until it arrives the next location where it will be scanned or delivered.
Packages may fail to get scanned for a variety of other reasons. For example, a driver might be very busy, or a scanning device might be at a location out of the driver’s range.
You will have to physically walk through customs in the US, and you will be asked for the tracking number and customs forms. You can also request to be met at the customs line by someone with the tracking number.
What Should I Do If FedEx Tracking Is Not Updating?
If you want to make sure that you are using the right shipping service, you should find out how to get the right tracking numbers.
Although most people think that their packages are being shipped from the U.S., and they then check online to see that the package is being shipped from the U.S., they should not check online to see where they actually shipped the package from.
The best way to track your package is using the FedEx website and not the app, but if you already have the app, you can track using the mobile app.
With that, FedEx’s website updates every 15 minutes or so, while the app may take longer to show movement, but you can choose to view the location more frequently by choosing to refresh the feed.
If you do not want to use the application, you have the ability to uninstall the application.
If you’d like to keep track of the package, all you have to do is log into your account and click on the status of the package you want to see.
If what you received is different than the date you were given, there’s a chance that the package might have been rerouted on its way to the final destination.
The issue is that the user agent may not refresh the page before performing the event-driven updates to the page itself, which would lead to a page refresh and a loss of your position in the tab.
You should contact FedEx if you’ve tried all of the tips above and still have problems tracking your package.
You can get to FedEx customer service by calling (800) 463-3339.
After calling, a representative should be able to provide you with the most up-to-date information about your package, and assist you if your order is not delivering on time.
If you need to send an international package, FedEx Express is the fastest service to do so. If you need to send a package internationally and it is a small or medium sized package, then you can choose FedEx SmartPost USPS.
Conclusion
When customers think that their tracking information isn’t getting updated, they need to call a FedEx representative.
There are various causes for this, such as the package not having scanned yet, or a scanner that’s broken. It can also arise due to issues with your package tracker software.
It is also worth checking out your FedEx account, where you will find any updates about your order, as well as shipping information.
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