Does Kroger Accept Returns? (Everything To Know!)

Kroger, which sells groceries, meat and dairy products, has worked hard to maintain its status as the United States’ largest retail chain. You can also shop at Kroger for all your shopping needs.

What happens if you’re not satisfied with an item purchased from Kroger? Can you return it? Is the store able to exchange or refund you? Continue reading to learn more about Kroger’s return policy.

Does Kroger Accept Returns?

Kroger now accepts returns on most items within 30 calendar days of purchase. All you have to do in order to receive a refund or exchange is return the item in store and attach the receipt. You can also return online-purchased items via mail. You should ensure that the items are still in their original packaging.

Continue reading to find out more about how to return items to Kroger without a receipt.

Kroger Return Policy

Retail giant Amazon has an extensive return policy. The policy allows you to return items to any store location provided that they are returned within 30 days. You can also return Kroger products to any Kroger store, except Kroger.

  • Food 4 Less
  • Fry’s
  • Ralphs
  • Fred Meyer
  • QFC
  • Dillons
  • Baker’s
  • Gerbes
  • City Market
  • Harris Teeter
  • King Scoopers
  • Jay C Food Store
  • Smith’s Food and Drug

You can return most items, but some products are not eligible for returns.

  • Tobacco, alcohol, and other products: The eligibility of these products is determined by the state law that governs the return of alcohol or tobacco products.
  • Baby formula: Only the original receipt is acceptable for returning baby formula.
  • WIC Items for Women, Infants and Kids: Kroger cannot exchange WIC items to purchase equivalent food packages. These items cannot be returned.

Kroger Return Policy after 30 Days

You have a 30 day window to return Kroger items that you are not satisfied with. Unfortunately, Kroger will not accept returns after this time.

Kroger Return Policy Without Receipt

Kroger will accept returns even if you don’t have the original digital receipt or printed receipt.

In such cases, however, you will receive a Merchandise Gift Card if the item is worth more than $10.00.

You will need to sign the return slip for your gift card. The gift card can be used to purchase any other item in-store.

Kroger will give you a full refund for items less than $10.00

Kroger does not require you to show any government-issued photo ID documents when you return items to them.

Kroger Cannot Return Any Items

Kroger allows you to return almost any item purchased. The store does not allow you to return baby formula, alcohol or tobacco products, nor WIC items.

To ask any questions regarding returns, you can always call Kroger Customer Service at 1-800-576-4377.

How do you return items to Kroger In-Store

To return items to Kroger nstore, follow the steps below:

You must return your purchase within 30 days. Kroger will not accept returns after that time.

How do you return items to Kroger by mail?

Follow these steps to make your returns online.

Kroger will verify the item’s eligibility upon receipt. Then, they will process your refund via your original payment method. You might need to wait around 7-10 days before the refund will reflect in your account.

How will you receive your refund?

Kroger will immediately process your in-store refund using the original payment method. Kroger will immediately refund your money if you paid by check or cash at the time of purchase.

The Kroger attendant will also initiate the refund transaction if you have paid with a debit or credit card.

If you sent your return by mail, it may take up to 10 days for the refund to reach your account.

This is because Kroger takes longer to deliver and evaluate the item.

Is there an exchange policy at Kroger?

Kroger does have an exchange policy. Kroger offers an exchange policy.

You should remember that the 30-day window still applies.

You must keep the items you want to exchange in their original condition.

Kroger’s exchange policy can be customized to suit your needs. You only need to mention the reason you want the exchange.

Is it possible to return items to Kroger without the packaging?

Kroger does not allow returns on items that have been opened in their original packaging.

It is therefore important that you keep the packaging of your Kroger purchase until you are sure you won’t return it.

Additional accessories that are included with the product fall under this rule.

What other retailers accept returns?

Other than Kroger, many other retailers have adopted return policies. These include:

  • Nordstrom
  • Athleta
  • Bath & Body Works
  • Costco
  • Target
  • The End of the Land
  • American Eagle
  • Ulta
  • Zappos
  • Kohl’s

Learn more about Kroger These related posts will help you find out if Kroger delivers, if Kroger gives cash-back, if Kroger sells Amazon gift cards and whether Kroger is a Publix owner.


Kroger accepts returns on most items, provided they are received within 30 days of the date of delivery or purchase. You can also choose to return items online or in-store depending on which option is most convenient for you.

To be eligible for a return, your item must be in its original packaging. If you don’t have the original receipt with you, the store might offer a Merchandise Gift Card to any item worth more than $10.00.

Cash refunds will be given for items less than $80. Kroger has a customer-friendly exchange program in addition to its refund policy.

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I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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