Amazon Laptop Return Policy (Used, Opened, After 30-days + More)

An iMac is an amazing machine, but to get the most out of the computer, you need to invest in accessories and programs for it.

Amazon’s laptop return policy does not allow you to return an item for a refund if you are not happy with it. That’s how they make money, if you’re not happy, you don’t return it.

What Is Amazon’s Laptop Return Policy In 2022?

Amazon is offering you two choices when you return a damaged laptop. You can either return it in your original box or send it in its original packaging. Either way, you can also get a full refund or exchange within 30 days of making your purchase.

If you’re still curious about Amazon’s laptop return policy and whether you can return a laptop within 30 days, keep reading for our full guide!

Our full guide will answer your questions about product return policies, help you find the right return options, and give you a breakdown of what to do if you return a product.

Can You Return Brand New Laptops On Amazon?

It’s much easier for the sellers to return to Amazon a new laptop rather than a used device.

You can return new laptops, desktops, and tablets purchased on as long as they are still in the original packing.

If you have any questions about our return policy, please contact us by message or call us at 855-888-9222.

If you have a laptop that you purchased from an Amazon marketplace vendor, you will want to check the third-party seller’s return policy to see whether your new laptop is eligible for a return.

If the item is broken or defective, you can contact Amazon and get a replacement, a refund or a credit for the product.
You can also return the item to Amazon and get one of the options.

Once you log in to your Amazon account you can select the return option under your order.

You will be asked for a reason for the return. Amazon will send a shipping label to print for you to send the item back and they will cover the return shipping.

Can You Return Open Or Used Laptops To Amazon?

Once a buyer opens their Amazon package, they are required to pay for the used laptop within 5 days. The buyers are also required to return the laptop to Amazon within 5 days of receiving the package.
The return shipping is free if the recipient of the package does not request additional shipping. If an Amazon employee does not sign for the package, then it will be returned to the sender.

But Amazon’s laptops are also more difficult to resell, and as a big-ticket item, Amazon is looking to make a decent profit on electronics.

This is true. However, if you can verify the damage occurred because of factory settings, you may have a good argument. It is possible that Amazon would accept this type of explanation and remove the listing.

The problem could be what you stated: the fact that you have not yet received your package. Also, you can always contact an Amazon representative to tell them what the problem is.

It’s important to understand that in a lot of cases, Amazon will offer you a refund and/or a replacement product. However, the best way to avoid such a situation is to avoid returning a device for service.

As for used laptops bought on Amazon Marketplace, you’ll probably be okay keeping it as long as you stick to Amazon’s return policy.

This makes it best to read through the description and only check out one laptop at a time, and if you don’t like it you have no worries about returning it.

Does Amazon Accept Laptop Returns After 30 Days?

There are very few cases when Amazon accepts its laptop returns.

In fact, you can’t send anything back to Amazon that’s past 30 days since delivery. This includes all laptops, desktops, kindles, and other Kindle devices.

If you want to return your laptop to Amazon, make sure that the return process is completed within 30 days of receiving your laptop and also check the return eligibility under your orders.

If your product is defective and is not eligible under the Amazon Return Policy, you may return it to Amazon for a refund. The Amazon Return policy states that if your product was defective when you received it, you may file a refund under the terms of the Amazon Return policy.

Does Amazon Charge To Return Laptops?

If the product you sell is eligible for a return and you send the item back to Amazon within 30 days, generally you will not be charged for the item.
[New]: If you select the Amazon Marketplace seller account option and you have your own website, you can have your listings appear on

As for the return of items that are unsellable, Amazon will inspect the items for anything that is damaged or has been tampered with.
If they feel that an item has been damaged, they’ll give you the option to have it repaired, or have a replacement item sent to you.
If they feel something has been tampered with, they’ll simply give you a refund.

Amazon has had a lot of problems with this, because some users have tried to get their money back, even if the device was in working condition, but something had gone wrong.

If it’s found to be non-functional, Amazon will send it back to the seller.

The rule of thumb is if you’re doing it for fun and for nothing it’s fine. But if you’re doing it for money, make sure to do it according to the requirements and if you’re not sure ask.

If you still use your laptop and don’t give away your packaging of old laptops, you can get a refund for up to 30 days.

Amazon will not refund you the money for items returned back to the
Seller or shipped back to Amazon. All return fees are covered by


78% of US households have laptops or desktop computers and they are widely available to purchase both in-store and online.

If you purchased an item from Amazon and feel that you will need to return that item, keep in mind that Amazon’s Return Policy allows for the return of an item up to 30 days after the item is delivered.

Used laptops could be returned for possible refunds or replacements. However, buyers could be charged a “refund fees” for their returns.

If you ordered the item online with a major credit card through, you can get refunds or have your order exchanged to a different item. This would include eligible returns.

Please find attached a link to the returns policy.

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I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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