Amazon is an extremely convenient service that gets more convenient every day. Sometimes, however, Amazon products do not arrive on time. Customers may order the wrong product. Sometimes, customers receive Amazon products as gifts. They simply want to return them.
Amazon will accept returns for most items if they are returned within 30 days. Amazon’s ‘Free Returns Policy” allows you to return your item without any fees. What if you haven’t received your order within 30 days?
Continue reading for a detailed explanation about Amazon’s return policy within 30 days. Also, you will find information on the shipping fees and rules that Amazon has to follow.
Amazon Return Policy After 30 Days
Amazon’s return policies page states that if you wait more than 30 days to return an item, you won’t be eligible for a refund in most cases. This rule is subject to exceptions like:
- Amazon.com made an error and your item was damaged.
- An error by Amazon.com caused you to receive the incorrect item
- Amazon.com made an error and the item that you received was defective or not as expected.
These situations will see Amazon pay the return shipping costs, provided that you use the return label provided in the Amazon Returns Center. If these circumstances do not apply to you, then you will most likely be required to pay a refund fee.
Some items may also be eligible for free returns for a longer period of time, such as:
- Amazon Warehouse certified refurbished goods
- Baby products
- Gifts ordered via birthday gift lists or other custom gift list
These items have a 90-day return policy. These items are eligible for free returns if they are returned within the 90-day period. Amazon Returns Center will provide a return label. Gifts purchased via an Amazon wedding registry are eligible for a 180-day return policy.
Costs for a return vary depending upon the item being returned. These costs will cover the return shipping and restocking of your items and will be deducted off your refund. Amazon charges a flat fee per return shipment and a smaller fee per item.
Below is a table that lists the exact costs for each item type. These prices may change. Customers can check Amazon’s Returns Costs page for the most current information.
Amazon returns are free when you buy from them
If the return is made within 30 days of purchase, most Amazon items can be returned for free. While some items are exempted from this policy, most Amazon products are eligible. To determine if your item qualifies, look for the label “Free Return” on the product listing.
Amazon offers returns for certain brands who sell products through Amazon that are longer than the standard returns policy. These brands offer returns up to 365-days after purchase.
You might be eligible for free shipping if you return your item to an Amazon third-party service (like Kohl’s). This will need to be confirmed with the service.
Amazon Sellers Must Offer Free Returns
Amazon’s returns policy on Amazon is quite clear and straightforward. But what about third-party sellers? What if I purchase an item from a third party seller?
Fulfillment by Amazon is a program that Amazon offers. Fulfillment by Amazon allows third-party sellers to outsource shipping to Amazon to save time and avoid shipping hassles. This program allows third-party sellers to sell items and have them picked up, packed, and shipped through Amazon’s internal handling service.
Amazon’s 30-day return policy applies to most cases. You can contact Amazon representatives to request permission to return the product via Amazon if more than 30 days have passed from your purchase.
Amazon handles all returns via FBA on behalf of the seller.
Amazon Fresh accepts returns after 30 days
Amazon Fresh is a grocery delivery program. Amazon doesn’t accept returns for most Amazon Fresh orders, as the products delivered via this program are often fresh produce and perishable foods.
Amazon Fresh orders that are damaged or spoiled may be eligible to receive a refund. Amazon Fresh orders are subject to a 30-day return policy. This rule is in effect without exceptions.
You want to know more about Amazon? These next steps will explain what Out For Delivery means on Amazon. It will also tell you if it is safe to order food from Amazon. And how to refuse an Amazon parcel.
Amazon is very accommodating when it comes to returns as long as you adhere to their return policy. You should always return the item promptly if you are concerned about whether or not you will be able to return it.
Feel free to ask questions and share your concerns in the comments section.
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