Amazon Electronics Return Policy (all You Need To Know)

When you buy products from Amazon they are able to return most of their product within 21 days. It is a company that provides a great shopping experience for their customers.

Some people may be wondering if Amazon’s return policy for electronics differs from their other stock? If you’re wondering the same thing, let’s see what I found out!

Amazon Electronics Return Policy In 2022

All desktop and laptop computers purchased from Amazon can be returned within 30 days of purchase, provided the device was damaged upon being received or didn’t start when opened. However, Amazon won’t allow customers to return electronics that are in usable condition.

If you want to know more about which electronic products qualify for return on Amazon, if you can return electronics that are in working condition and more, keep reading this article for more facts and tips!

Can I Return an Electronic to Amazon if I Don’t Like It?

If you’re buying something you want to use, it’s best you buy it from a specialist retailer like Amazon or EBay, where you can return most items within 30 days without a receipt.

If the customer isn’t pleased with the product, they can return it and get a store credit or store credit that can then be applied to another purchase.

Customers who wish to have their electronics returned will be able to do so from the Amazon website, and will be paid in full through an Amazon gift card. You will not have to pay a shipping fee.

How To Return Electronic Items To Amazon

The items that you purchase from is covered under our 30 day return policy in the Return Guarantee

Amazon Web Service (AWS) is a cloud computing platform as a service (PaaS) from

Do Amazon Electronics Returns Have to be in Original Packaging?

The return policy for Amazon requires that all electronics (cameras, drones, laptops, streaming devices, and other items) be returned in their original packaging, and include any tags or documentation added to the package.

When the customer tries to return their broken and damaged electronics, Amazon will reject the package and ask for the customer to pay the shipping costs to return the item.

Thus, customers who purchase their laptops, desktops, tablets or similar electronics from Amazon should open their purchases with caution, in the event that their purchase is defective.

Customers will have to have access to a printer in order to print off the return label and return authorization form for each purchased device.

If customers attempt to return their electronics without these papers, the package may not be accepted for return

This can be an important step if you have not had your electronics repaired before. It is also important if you have had the electronics repaired at a repair shop. The paper and the receipt will show that the electronics were properly repaired. If you received a discount or credit for repairs, your receipt and paper will show that you received that discount or credit.

Does Amazon Take Back Electronics That Have Been Used?

The returns policy states that all electronics must be returned in the same condition they arrived in, and that they must be new.

This would also indicate that a previously good, non-defective electronic would not be covered.

While used devices may be sold via the trade-in-program, or listed on their own seller page as a used device, customers will be able to sell their used device on Amazon.

Does Amazon Offer a Full Refund for Returned Electronics?

If the gadget was damaged already, Amazon will refund the money, if they don’t have your broken gadget yet, they will give you a 10% off coupon.

You need to click on the “Request a refund” button on the Your Orders page and it will open up a new window. You will be able to select the order containing your product and request a refund.

As of July 31, 2013, consumers will only be able to receive a partial refund if they were eligible for an exchange and if the product they want to return is in like-new condition. This type of refund will be processed in 3-5 business days and can be up to 70% of the value of a returned item.

Does Amazon Replace Defective Electronics?

Open the Amazon Device Finder
Select a product type (Kindle, Fire Tablet, Fire Phone, Fire TV, etc.)
Select the device (i.e., iPad)
Click Send to Amazon
On the next screen, choose Return as Soon as Possible
Proceed with checkout and Amazon will arrange the replacement.

In case your order is not eligible for a replacement, we will let you know as soon as you order, and then inform you about the reason why.

The replacement of your lost or stolen device will cost $79.99.

In some circumstances, certain e-mail services may be impacted in the future.

Customers will still be able to return their product, as long as they request a return within 30 days of the original purchase. The customer will receive a 100% refund.

What Happens to Amazon Electronics Returns?

Amazon returns defective devices to customers and then sells them on to liquidators which go around looking for them. These then become available to treasure hunters and businesses at discounted prices.

* When an item is repaired, it is returned to stock.
* The repair work is completely done, and the item is as good as new.
* This action is available at the repair shop at the bottom of the screen or at the Repair interface.
* The repair is successful or unsuccessful based on the Repair skill.
* The Repair time is the amount of time it will take to fix an item.

An Amazon spokesperson confirmed that it will sell any device that can be saved.
Here is the full quote.

To learn more about the different return policies that you can choose from, you can also read about Amazon’s return policies, buying Apple products on Amazon, and the Amazon Fire tablet warranty.


When you receive your first shipment of products from, you will receive a shipment notification that includes a return policy. You will be required to return your products in their original packaging. If you do not receive a shipment notification, you can check the status of your delivery by visiting My Account and tracking your package. If you choose to return your delivery, you have 30 days from the original delivery date to return the merchandise.

However, electronics that are considered to be in usable condition could be returned. They also must be returned in their original packaging. If electronics are not in the original packaging, they will not be accepted for return.

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About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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