Amazon Cell Phone Return Policy (Open Box, Used, After 30 Days + More)

Customers that buy any item from Amazon will also receive 10% of their purchases back in the form of Amazon Coins.

The main thing to note is the Amazon return policy doesn’t cover your device as a whole.

It is always important to get a good deal on a mobile phone purchase when you are buying it online.

Amazon Cell Phone Return Policy In 2022

If you’re one of the unlucky few who own a really old Samsung Galaxy Note 9 on AT&T, you have until 2022 to return it. But if you have the phone in good condition and you’ve kept the box and all accessories, you can go ahead and return it under their 30-Day Guarantee.

To discover the easy step-by-step process for returning cell phones at Amazon, and more, keep on reading!

Amazon may also have a special sale on certain items that can be found on its website.

How Do You Return A Cell Phone To Amazon?

If you want to return a cell phone to Amazon, the process is very simple. First you have to print off the free mailing label Amazon provides and also make sure you bring a tracking number for the device.

Here is a link to the prepaid shipping label on the “Return Center” of Amazon’s website.

If you need help navigating Amazon’s website, feel free to contact Amazon’s Customer Support line at 1 (866) 749-7538.

The more detailed information is available in the help section of the product to help you return it.

Next, if you are sending the phone to Verizon, the phone needs to be prepared so the carrier can install the SIM card.

Some big box stores offer free return shipping.
Some big box stores offer free return shipping.
Some big box stores offer free return shipping.

Amazon pays for cell phone returns when shipping services are provided by UPS.

How Do You Prepare A Cell Phone For Return To Amazon?

Amazon has a few guidelines when it comes to returning the cell phone: the device must be in its original packaging, which includes accessories like the original charger and battery; the device cannot have been opened; the device should be in the same condition it was when you purchased it; and the device cannot be used to make calls.

The manual and the battery is the most important part of the device. So, you do not need to bring the manual.

It also requires you to turn off the wireless connection on your cell phone. You can also completely delete the data on your device.

While it is possible that you will lose some of your data after a factory reset, I would just back up your data to your computer or to a cloud service such as Google, Dropbox or iCloud first.

Can You Return Cell Phones From Third-Party Sellers To Amazon?

You do need to make the return within 30 days of the original delivery date or else a penalty will apply.

Amazon will issue you a refund in 30 days on non-Amazon items that have their own 30-day return policy, regardless of whether they were shipped from Amazon or a third-party seller.

For example, if you buy a cell phone from a third-party seller, their return procedures may differ, since they set their own procedures.

To view our returns policy, go to the right-hand side of the product page.

Can You Return Cell Phones With An Open Box To Amazon?

People can return a cell phone even if they have already opened the box.

No you can’t because you have the manual inside the box which you did not purchase.

How Long Do You Have To Return Cell Phones At Amazon?

If you buy a product from Amazon, you usually have 30 days to return if you are not satisfied with the product.

In this case, it means that the seller must be in the United States because it is the only country in the world that has the right to perform customs in the country.
In this case, it’s the seller’s responsibility to receive the product to a third-party shipper, which is a company that has the proper documentation needed for shipment from the US.

Shipping methods are shown in the table below

From the table below, it seems that most orders are shipped via USPS and other major couriers.

Delivery Cost is $0.00 for US orders.

Amazon Prime also seems to be free in the US.

This is the case when, for example, a cell phone is delivered for the first time, or it cannot be used because it has been dropped, or it is damaged.

Can You Return A Cell Phone At Amazon After 30 Days?

As Amazon you want me to return my phone right away, and I will just send my phone to you through the United States mail.

To keep your purchase eligible for the No Restocking fee, it is important to return the product within the 30 day window of your purchase.

You can only get a refund if you return the device within the refund period that Amazon provided.

Are All Cell Phones Eligible For Return At Amazon?

Amazon’s return policy is only applicable for products purchased from Amazon.

When you find a product that is eligible for return, and if the reason for return is because of Amazon’s policies, you will see a link that says “Return to seller”.

How Does Amazon Refund Your Money After A Cell Phone Return?

Amazon will refund your payment. If your payment method was charged on your Amazon account, Amazon will credit your Amazon Account.

If none of these apply to your situation, contact your local Amazon customer service representative.

If you acquired your device in some other way, such as via an upgrade, then you can ask for the full amount refunded.

You will be redirected to the Amazon order summary section which will have all the information you need about your refund.

Amazon charges you more for a return. If you pay via a credit card or gift card, you pay the original amount, and if you paid with a bank debit card, you pay the fee plus the original amount of the card.

Are There Fees To Return Cell Phones To Amazon?

Buying from the third-party sellers on Amazon, you may be surprised to find out that there will be some unexpected charges that must be paid.

Amazon is a popular global e-commerce site. It is one of the largest online shopping sites in the world. It is owned by, Inc, a for-profit corporation based in Seattle, Washington, US.


There is a 30 days return period for Amazon. If you return Amazon’s product to them, you can get your money back.

Also, you can bring back your cell phone if it is in its box, and the box is opened. The phone must be in its original condition.

The best way to find out whether or not a cell phone is eligible for return is to click on the right-hand side of the product page to see the return policy and instructions.

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I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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