Why Does Grubhub Keep Canceling My Order? (What To Know!)

Grubhub account holders can order dinner from any of their local restaurants at any time. Grubhub serves more than 32 million diners worldwide every day.

Grubhub may cancel an order placed at your preferred location. This can happen for a variety of reasons. You want to know why Grubhub keeps cancelling your order? This article will provide the answers.

Grubhub keeps cancelling my order.

Grubhub may cancel an order within one hour for a variety of reasons. These reasons can be traced back to the restaurants in their network. Here are some reasons Grubhub might cancel your order.

  • You might have to place your order at odd times. Or the merchant may not be able prepare it for delivery.
  • Failure to communicate between Grubhub and your payment provider could result in your order being cancelled.
  • Unavoidable circumstances may cause the merchant to not prepare or pack your order. Grubhub will cancel your order.

Can Grubhub Drivers Cancel Orders?

Grubhub drivers are able to cancel orders in the same manner as restaurant customers. Grubhub support can be reached at +1 866 888 007 to cancel any order that has been accepted. Grubhub drivers are not required to accept all orders that come in.

You can cancel orders or stop receiving them for a certain period of time if you have an emergency or if they are incorrectly accepted. Click on the red button to stop accepting orders.

Grubhub says, “Unfortunately your order cannot be processed”

Your smartphone Grubhub app allows you to place orders from any location. Even if there is no internet coverage in your area, you will receive feedback each time you place an Order.

A solid network may be necessary to ensure communication between your smartphone and Grubhub servers.

Grubhub’s services may help you to realize you are not in the best coverage area. You may be unable to order or view the restaurants that are available.

Grubhub: How to Use It

Grubhub does not prepare the food that they deliver, but there are many restaurants in their network that can prepare these meals. They cannot interact with the restaurant except through the delivery person who picks up the order at their restaurant.

They act as an intermediary between restaurants and dinners.

Grubhub takes dinner orders and processes them. After filtering, each order is sent to the restaurant. The order is then processed and packed by the restaurant for delivery. Follow these steps to place an order on Grubhub

Log in to Grubhub Website or sign in if an account is already created.

Cancellations and refunds

Grubhub’s Terms and Conditions contain a clause regarding the refund policy. Although it is not clear, the clause explains that there are other forms of refund, most likely coupons, available.

Grubhub determines the legitimacy of your fault before processing your refund. Contact Grubhub customer service to request a refund. Follow these steps:

  • Call (877) 585-1085.
  • Speak to a customer service representative and explain why your calling.
  • Request a refund on your order
  • Wait for Grubhub to send you an email. You can also check your spam folder.

Refund Arrival Time

AfterGrubhub will refund your order within five business days. You can get your money back in your account within 5 working days. Depending on the bank policies, sometimes refunds take longer.

Grubhub recommends that users estimate the time it will take to refund the money once they have received their refund confirmation email.

How to Boost Your Grubhub Connectivity Issues

You can use speedify to repair your Grubhub connection if you are in an area with poor internet coverage. Speedify improves your Internet coverage and connections to fix Grubhub connection issues.

It monitors your internet connection quality and increases the bandwidth when browsing Grubhub or the mobile app.

Learn more about Grubhub You can read our related posts to find out why Grubhub is closed, how to rate Grubhub drivers and how to use Grubhub cash value.


Grubhub is a popular choice for dinner delivery. However, there are some circumstances that may result in orders being cancelled. They may not notify customers immediately.

Orders can be cancelled by drivers, restaurants, and dinners. Grubhub will not refund orders if they are not in error.

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I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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