What Shipping Company Does Chewy Use? (all You Need To Know)

One of Chewy’s core principles is ensuring that the speed and convenience of deliveries is great. This has been largely successful, leading many to wonder which shipping company they use.

When you send in an order for Chewy, it is automatically shipped to your home by UPS. However, you can choose if you would like to be shipped to one of their 3 retail stores or to a warehouse near your closest store. As of right now, Chewy does not ship to a store near you.

What Shipping Company Does Chewy Use In 2022?

Chewy also uses FedEx Home Delivery’s Saturday shipping because most customers have their dogs on the weekends, so Chewy offers Saturday shipping. Chewy also uses FedEx Home Delivery because Saturday’s are the only days which have a guaranteed delivery date. LaserShip does offer Saturday delivery, but the delivery time is still unknown. Chewy uses FedEx Home Delivery because it delivers every day and Chewy uses the weekend delivery because most customers only buy one food a weekend.

Keep reading to get the straight scoop on which shipping company Chewy uses, including where it ships from, other shippers Chewy has used, and more!

How Does Chewy Ship So Fast?

Chewy’s ability to ship with such speed is due to its combination of a relatively fast shipper with fulfillment centers located strategically across the country.

Chewy will ship your order using FedEx Home Delivery, a company that is focused on making deliveries as fast and convenient as possible.

FedEx also offers other services like 3 day or next day delivery, or next-day to store at stores near you.

The window is the same thing as an express delivery service so that a delivery person can pick up something at one end and send it to the other end quickly.

Chewy’s fulfillment centers are all over the country in order to help make the process of buying Chewy products convenient for all customers in these areas.

Chewy can now process orders through their Fulfillment centers. The orders will then be delivered to the shipping company right from the fulfillment center closest to the customer.

Packages that were delivered by air cargo can be delivered faster than if the company was operating from a national central hub.

Not to mention, you can get the most out of your delivery with FedEx Home Delivery, which offers a free home delivery service if your package weighs up to 30 pounds.

The “business” days are defined in the FedEx API and are “regular working days” that are specified in their API documentation under Business Days.

Chewy doesn’t ship to every country. So, it can do pretty good without needing to hand over things to people quite often.

Shipping stuff from one state to another connected by an interstate highway is far easier and faster than having to cross national borders or go through the ocean.

Chewy used to ship using LaserShip and other premium shippers, including FedEx Home Delivery.

Over the years, Chewy stopped using this company following several customer complaints where packages were unable to be tracked, and shipments were arriving slower than expected.

Chewy announced in a tweet that it would no longer use LaserShip for its International Shipping, which included all of its international deliveries.

Where Does Chewy Ship From?

Pennsylvania has five grocery stores, and every other state has at least one.

The package delivery service will deliver the orders to those locations and then move the orders to their next destination, where they are then taken off the FedEx trucks and into customers’ hands.

Where Doesn’t Chewy Ship?

The brand doesn’t ship outside the 48 contiguous US states, and the shipping costs are quite high.

You can read more about the shipping costs in Chewy’s policies here. Chewy offers free shipping on orders over $99, but that doesn’t include Alaska, Hawaii, and US territories like Guam, Puerto Rico, the US Virgin Islands, and American Samoa.

As you can see, Chewy.com is the only major marketplace that doesn’t ship to Canada only because they don’t have one of their own.

If you have any further questions or concerns, you can also post them in the Chewy Customer Community. Please be aware that questions posted in the Chewy Customer Community are not monitored by Chewy. Chewy is not responsible for the accuracy of any of the information nor guarantees that it will be answered promptly.


As per the company website, Chewy uses FedEx Home Delivery and “other premium shippers” to ship

Chewy is available in over 50 countries and over 1000 cities worldwide. With millions of different products — and growing.

It’s not the only e-commerce company, but it’s the only company delivering pet food in Canada.

Chewy stopped providing free shipping when another service called LaserShip was unreliable.

I’m going to ask my husband to do this. As he is still in Saudi Arabia, it will be more convenient for him to travel than for me to. He is a great person to help take care of me and the cats.

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I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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