Walmart Tent Return Policy [used Tents, Damaged Tents, No Receipt + More] 

Walmart has camping equipment to help you stay warm, but if you are camping outside the U.S. you will want to get a travel visa.

If you’re looking to return the tent, or if your tent has broken or is damaged, Walmart may be able to help. In this article, we’ll go over how to properly ship, pack, and then return your Walmart tent purchase. To ensure you get the best return on your investment, keep in mind these tips!

Walmart Tent Return Policy 2022

This item is eligible for return only if you purchased the item from between February 1, 2020 and October 31, 2020. It must be in its original packaging and has to be unused and has to be in the sale price.

It is important to know what to do if your tent received a damage before sending it back to Walmart. You may need to receive a receipt from them.

Can You Return Used Tents To Walmart?

If you are buying any camping equipment, you should check if it has a warranty or guarantee, which is normally written on the packaging.

Some Walmart associates have said that they were told by their managers that if they returned a tent after the 90 days, that even if it was a tent from a previous purchase, it might be sold as new.

If you have a problem with either the performance of the tent or the manufacturing, you may be able to get your money back but only if you can provide evidence.

If you have a Walmart at your disposal, take the opportunity to show them the product that is currently on the shelves. Explain that a poorly crafted tent was sent to the store with your return. As a result, the tent has been thoroughly damaged. Therefore, the item must be replaced.

Can You Return Damaged Tents To Walmart?

If you bought the tent and discovered that it is damaged prior to use, you are eligible to return, exchange or refund in a Walmart store, as long as this process is completed inside of the 90 days after purchase.

In the event
of a Walmart’s sales permit
the customer may still take the item to the store to be resized.

If you did not find this tent to be worth the money, send it back to us and we will issue a refund.

How Do You Return A Tent To Walmart?

Once you have returned the tent to Walmart, they will refund your money or credit you for a credit to use at a later date, depending on your location or where you are purchasing your tent.

You can also bring the product back (with all accessories such as stakes, ropes, tent bag, poles, canopies, etc.) to your nearest Walmart and ask them to offer you a return.

If you have proof of purchase or your credit card, you can show this at the event and take back the item with the full original packaging at the end of the event.

Can You Return A Tent To Walmart Without A Receipt?

You can return a tent to Walmart as long as the return is made within the 90-day window. This usually means a minimum of 20 or 30 days.

You must bring a form of ID that is the correct government issued photo ID that you used to purchase the item(s) and to show proof of age (14 years of age for items over 80 ct.). A person over the age of 65 may purchase a firearm with proper age documentation only.

As stated, Walmart reserve the right to deny return requests, and whether your return is accepted may differ from store to store. If you return an item for exchange, we will refund the purchase price and shipping charges, minus the shipping charges for the exchanged item. If more than one item was returned, we will refund the purchase price only on items returned.

Do You Need To Have The Original Packaging To Return A Tent To Walmart?

Once you return the tent and its accessories, you will receive the refund in the form of the original payment method. If your order was made by credit card, the refund will be made to the credit card company. If your order was made by debit card, the refund will be made to a bank account. If you do not have a bank account, you may ask a relative or friend to submit a form that authorizes them to receive the refund through the bank on your behalf.

Does Walmart Allow Exchanges For Tents?

Generally speaking, as long as the item was purchased for at least $25 USD, is in the same condition as you received it and in the original packaging, you should be able to exchange it.
If you’re unable to return the item for any of these reasons, you will need to pay both the return shipping and the restocking fees to receive a store credit for the returned item.

You must show your valid passport when you enter, however a copy of the passport may be acceptable if you have provided it to the airline.

The staff do have the final say on this, so you may find it helpful to speak with your local store if there are any issues you have, as this will ensure that you are in line to receive an exchange.

If you choose to exchange your tent, follow the steps below. If you find that the replacement tent is not the correct size, you can also return it after requesting an exchange.

In the same post, we discuss our article on shopping for a Yeti cooler, the Walmart return policy, and the fact that Walmart does not fill propane tanks.


To summarize, most return policy are the same across most retailers, and people who buy tenting equipment online may be inclined to be more likely to receive a less favorable response due to the perceived lack of visibility that would come with ordering from a physical brick-and-mortar store.

So that they can use your identification to confirm your purchase, it will be necessary to hand over a valid government-issued photo identification that will be used by the store staff to show that you made the purchase, just as you would if you were paying for something in cash.

If you have never made a purchase online with Walmart, there is no need to prove that it’s your identity to them.

If the item you’re returning has been there for at least 30 days, it’s eligible for a store return, but each store is different and you’ll need to check with the store manager for specifics on how they will handle returns.

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About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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