Walmart Dvd & Blu-ray Return Policy [all Your Questions Answered!]

The company is a major player in the U.S. retail industry, offering DVDs and Blu-Ray discs as well as digital downloads.

Walmart has a great return and exchange policy, but you do need to have a receipt to return or exchange a DVD on You will be able to return or exchange the DVD at Walmart stores. You should take a picture of your receipt and have it available when you return the DVD.

If you can, you might be able to get your used DVDs and Blu-Rays back. All you have to do is go online, find a company that will do the work, and you will be back in business!

Walmart DVD & Blu-Ray Return Policy In 2022

If your package doesn’t arrive in the next 90 days, you must request an RMA (return merchandise authorization) and give a completed return receipt, along with the original packaging, to the receiving store. Walmart does not accept unopened, opened, or used DVDs and Blu-Rays.

Want to know more information about the process of returning a TV and Blu-Ray in-store and online, whether you can return opened discs, and much more, keep on reading!

If you want to know how to return a TV & Blu-Ray in-store and online you can do so quickly and easily by purchasing the appropriate postage.

When Can You Return A DVD & Blu-Ray To Walmart?

The company stated that once a product is purchased and a consumer purchases a returnable product, the consumer has three options: the consumer can send the product back to the store, take the product to a retail outlet that is listed on, or contact the customer service team to request a return.

Therefore, if you have a question about return policies at a specific store, or if you are concerned about a particular product being able to be accepted for return after a certain period of time, please ask the store manager or product specialist what their return policy is.

In case you have a good reason for returning something, you can talk to the store manager and explain your situation.

Can You Return DVD & Blu-Ray Without A Receipt To Walmart?

Yes, you can return the item for an exchange or store credit if the total value of the item is less than $50, but it will cost you a $10 replacement fee.

If you want to return an open bag just contact the seller and they will let you know how to send them back.

If you return a DVD or a Blu-Ray and it’s not damaged, then you’ll get your money back.

If you haven’t purchased the product, but are looking to get your refund, the store employees may be able to track and verify your purchase, giving you a full refund.

If the store employees do not know who you are, you must present valid ID and you may obtain a refund in-store credit.

How Can You Return A DVD & Blu-Ray To Walmart In-store?

To return a DVD or Blu-Ray to Walmart, you should bring the unopened disc with the receipt (if available) and a photo of the label (if available) to the nearest Walmart store (or the store where you bought it from).

If you had used the Visa or Mastercard card that you got during the flight, and the transaction fee for that was not included in your ticket, then you have to pay the transaction fee first.
You can also bring the bill with you, and make sure to show the staff right there.

Get the receipt of the movie you have purchased and use it to get a refund by using the same mode of payment you used to purchase the movie.

3. I want a refund because I lost my receipt.

How Can You Return A DVD & Blu-Ray Bought Online From Walmart?

Walmart has a return policy which states you can either mail the item back to the store or return it to a store. Return instructions can be found above.

You will be able to add the DVD or Blu-Ray to your order and will receive an activation code in the email you receive. From the order tracking page click on the ‘Manage My Order’ option and enter the code in the code box.

If you need to return an item for a refund, follow the steps on the screen to print the prepaid return shipping label.

Returning an item can only be done within 30 days of the order date.

Can You Return An Opened DVD & Blu-Ray To Walmart?

If you have a receipt you can try to return it to Walmart at the store or on their website and let them know that you want a replacement. I’ve also read that you can call the customer service line and ask them what you should do.

If an item is damaged, if it is defective, or if it does not work (for example, if it is scratched), then the item may be accepted by a store for a refund (depending on the policy of the particular store) or for a replacement.

Walmart has also announced that they will refund 100% of the return fees, so if you do return a product you have the option to get a refund or keep the product and sell it off.


Walmart only accepts returns of DVDs and Blu-Rays within 90 days of purchase. If it was sold at a store, you will have to return it to the original store. Otherwise, use the above link to send a return request to Walmart.

Buying a new DVD or Blu-Ray may be returned within 2 days of purchase. But for opened DVDs and Blu-Rays, these are not accepted for returns.

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I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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