StockX is an online marketplace that allows you to buy and sell sneakers and other merchandise. StockX was initially created to sell sneakers but has expanded to include handbags, streetwear, watches and electronics.
StockX can sometimes label your order as “waiting for seller ship”. You’re not the only one wondering what that means. It is a hassle to wait while your order ships.
Continue reading to learn more about what “waiting for seller ship” means and how long it takes to receive shipments via StockX.
What does ‘Waiting for Seller to Ship’ mean on StockX?
StockX offers a simple way to sell items. StockX provides a central place for buyers and sellers to meet and discuss the purchase and sale of merchandise. The website allows clients to view the price history for various items as well as the latest ask and bid prices.
“Waiting for seller ship” simply means that the seller has not shipped your package yet. It can sometimes take up to a few days for the shipment status update. It is best to wait at most for two days before trying to contact the seller.
Your order might not be shipped if it is sitting in ‘waiting for seller ship’ for longer than one week. StockX can sell items from many third-party sellers so there is always the chance that something might go wrong. Contact customer service if you feel that the seller is trying to deceive you or refusing to ship your item.
As stated, it is best to first contact the seller directly before you attempt to contact customer service. Most cases can be resolved directly with the seller without StockX being involved.
What is the average time it takes for a seller to ship on stockX?
StockX claims that orders will be completed within 7-12 business day according to their help page. This does not include holidays or weekends so be sure to prepare to receive your item by the due date.
Your order should be processed within 7-12 business hours. The seller will ship the item at the appropriate time. After the item has been shipped, it must be verified. Once that is done, you will receive tracking details.
Your item will be shipped once you have received tracking information. Tracking information will allow you to see the status of your shipment as it moves through the shipping system. This will give you an update on when your shipment is likely to arrive. It’s a good idea for your item to be contacted by the seller if it is still ‘waiting for seller’ to ship for longer than a few days.
If you are unable to get in touch with the seller, you might need to contact customer service to resolve the problem.
What happens if a seller doesn’t ship on stockX?
StockX prides itself on being able fulfill orders quickly and efficiently. StockX takes seller violations seriously. Sellers who fail to meet their obligations could face sanctions and other disciplinary actions.
StockX charges a 15% penalty fee for sellers who fail to ship items they sell. The minimum amount is $15 USD. It is essential to keep your seller account running smoothly and to make sales consistently in order to avoid being dumped.
Seller accounts that fail to ship items within the two-business day shipping period will be subjected to this penalty. Similar penalties apply if you ship an item that is not in accordance with the condition guidelines.
StockX does not have the obligation to accept returns for items that are not in line with the description on the seller page. StockX will not accept items that are counterfeit or do not correspond with their description for a refund. Depending on your local laws, counterfeit items can be handed over to local authorities.
StockX: Want to know more? These articles will help you learn more about StockX.
StockX allows you to find deals on streetwear and sneakers by top brands. Sellers can be penalized for failing to meet their obligations. However, this doesn’t mean that you shouldn’t be cautious when shopping on StockX.
It is a good idea to contact the seller if your item does not ship in time. You can also leave comments if you have any concerns or questions.
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