Does Instacart Deliver To Apartments? (All You Need To Know)

Grocery shopping can become a major challenge when you live in a larger city with many neighborhoods, and rely on public transportation to get to stores.

Instacart, the company that delivers groceries from local grocery stores to the people who need them has added the ability to purchase groceries at local stores for delivery right to your home. Now, if you’ve ever been to a grocery store, you may be wondering “what’s the point of that? Just pay for the groceries up front and you can keep them for 24 hours!” Well, yes and no.

Does Instacart Deliver to Apartments In 2022?

Instacart uses an app you download from the Apple or Android app store to deliver groceries to your door. This means Instacart shoppers must be either in your home, inside the delivery radius you configured in the app or within close proximity to your home.

If you are interested in being a delivery person for Instacart, read on to Learn how to get started. Below, I’ll tell you what you need to know about getting started as an Instacart delivery person.

How Does Instacart Apartment Delivery Work?

You go to the website and pick out a product. You choose your delivery time and the order is ready for you to collect when you arrive.

That’s to say that you’ll create an account if you don’t already have one, choose a retailer/grocer, place items in your cart, and then head to check-out when you’re ready.

The most important area for most apartment-dwellers becomes the text box where the apartment needs to be delivered to.

We could have saved a few trees by using the [original].

This is where you’ll need to enter pertinent information about getting into a gated complex, finding your front door, where you would like them to leave the bags, and so on.

Yes, I have a keypad entry into my building.

If you are doing a pickup, you can write a message on the delivery instructions (which will appear on the order summary screen in My Account). These instructions will be added to the delivery instructions on the order summary screen, but will appear on the order receipt screen in My Account instead.

Another nice feature that is available on the iPad is the ability for the agent to use a webcam to allow the homeowner to visually inspect the interior of the property. This is not likely to be available on the iPad; the agent would use a laptop or a desktop computer for this use. I have seen this available on the home page of the HomeAdvisor website.

Some apartments deliveries can be challenging because if you forgot some information in Delivery Instructions, it would help the driver if you can be reached with questions.

Please rate your experience with your delivery driver on a scale of 1 (very dissatisfied) through 6 (very satisfied). Thank you.

If possible, try to order your items from a different vendor than the one you would normally order from.

Does Instacart Drop off at Apartment Doors?

Deliverymen in Instacart absolutely drop off your groceries even if it is more than four flights of stairs.

I think it’s a great service. I don’t know if they’re actually doing more than the competitors, but they’re doing a great thing here.

If you live in a fifth-floor walk-up that is absolutely burning hot in the summer, and you’re kind enough to tip your driver, please make sure to tip him at least $20.

They will deliver a cart full of groceries to your doorstep if you have set your contact information, so anyone can pick up the groceries from the cart if you are not home at the time of delivery.

The answer is yes, your customer will do that. They can just choose the “Leave at my door if I’m not home” option as well, and also mention it in the Delivery Instructions. Delivery will be left on the specified date (if you have chosen a delivery date).

“You’re welcome. I’ll see you later”
This would imply that the visitor is leaving and will not see the other person again.

This means that if you order alcohol or pills that you can only get from a pharmacy with a prescription, the delivery will only take place inside your home.

This can be a problem for parents with young kids. But I’m sure it works out. Everyone is a big winner in this scenario.

Can Instacart Drop off in Gated Apartments?

If you are an Instacart customer, you can use the app to find a home pick-up location, and then go inside the gated building and ask for an Instacart driver to give you your purchased groceries.

That’s what I would say to any security guards who might be manning the gate or giving them the code to punch in to get the gate to open for them.

If you don’t tell them it is a private party, and they show up and are surprised by not being able to get in, they can be sure they will be on the phone with you right after they leave.

I have no idea if I’m available to answer that question. Sorry, I’m busy with this other thing.

In addition, if you use an Internet-based ordering system, you must also be sure it does not keep all the information about the client on its records, and that the client can delete his order at any time.

Will Instacart Deliver Upstairs?

Instacart shoppers are tasked with not only delivering your groceries, but navigating their way up a couple flights of stairs to get to your door.

if you live at the top of a building with no elevator, please leave your grocery bags at the bottom of the stairs.

Does Instacart Bring Your Groceries Inside?

The Instacart team is committed to delivering healthy, delicious, and personalized grocery options to our customers. As part of this, we are testing delivering groceries to doorsteps within a structure (an apartment building, for example) and we are testing delivering within a structure but not across the threshold into the structure (an apartment building but not into a home). The reason we are not currently delivering into the home is to protect our customers and employees and ensure delivery safety.

They can go to the back door of the store and there are plenty of drivers to take those jobs.

It started when she saw an old man who didn’t seem to be well. She quickly brought everything inside for him.

The daughter herself began feeling unwell and contacted her father who had placed the order.

On the night of July 8th, the shopper was driving her car on Fennell Avenue in South Boston when she stopped to check on a customer. As she did, she noticed a man in his 50’s covered in blood struggling to get back into his truck.

This great story illustrates how rules like this are put in place for a reason but, at the end of the day, your shoppers are capable of making tremendous judgment calls when necessary.

For more information, you can check out our posts on whether or not Instacart delivers on Sundays, what time do Instacart batch start, and what are demo orders on Instacart.


Instacart has delivery options for everyone, even those that are hard to reach, or have high security requirements.

To make sure a seamless hand-off, make sure to make sure to use the Delivery Instructions at Instacart checkout to give your driver all of the information needed to find your door.

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About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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