Can I Cancel A Fedex Shipment? (+ Other Common Faqs)

You have 2 options if you want to cancel a FedEx shipment. You can either call 1-800-FedEx or go into the FedEx app and cancel the shipment.
FedEx does allow you to cancel a shipment. To do so, go to [Original]1-800-FedEx/FedEx app. Then, find the item that you want to cancel and click cancel. You’ll receive a notification that your shipment status has changed.

Want to learn ways and why you can stop FedEx shipments? Keep reading to learn all about how to do it and what the deadlines are.

Can I Cancel a FedEx Shipment In 2022?

Customers can choose at order time whether or not to include the box in the shipment. This option is available with FedEx Ship Manager and will appear on the shipment’s details page.
Customers must choose what type of box they want. Customers can choose from Standard Shrink, Secure Shrink, Custom Shrink.

If you got an urgent shipment from FedEx, then make sure to check out this article before you send it off to your boss!

How Long Do I Have to Cancel a FedEx Shipment?

You can cancel an online shipment within 12 hours on or before the ship date printed on the label.
If you choose to cancel after the shipment date, the order may still be processed. Depending on the fulfillment method and the date of shipping, the order may be dispatched to the destination or returned to our warehouse. You will receive an e-mail notification with the tracking number in few hours.

Can You Cancel a FedEx Package in Transit?

You can cancel FedEx shipments within 15 minutes after they leave their office. They will usually refund the fee as well.

The FedEx system has a good system for sending packages to different locations, but it doesn’t really stop packages once they’re on the ground.

– You can purchase additional products.
– Or you can buy items from the market.
– Or you can use a gift-wrapping machine.

If you’re the shipper and get a wrong address, contact FedEx customer service at 1 (800) 463-3339.

Tell them to cancel the delivery and return the package to me.
[7] There is an “undue delay” in the delivery of the package that can result in the package being lost or misplaced.

You can arrange for a shipment to go through to your final destination, or you can choose to pick up the package at the nearest distribution center.

You either can refuse the delivery if it arrives, or you can inform the shipper that you are not accepting it.

If you refuse the order, write a short note on your door stating that you are refusing the package and ask the delivery driver not to leave the item.

How Do I Cancel a FedEx Shipment?

1. Navigate to the shipping address that you wish to cancel.
2. Select “Return to sender,” and then “Return to Order.”
3. Choose the reason for the return (e.g. “Unable to deliver”).
4. Enter a new address to which the package should be shipped to.

**Customers:** If you cannot access the Return to Order link, please reply to the shipment email for assistance.

Click **Ship Manager** and select **Shipped Items** > **Shipments** > **Shipped Items List**
Select a shipment and click **Cancel Shipments** to cancel it

The shipment will appear as canceled in Ship Manager, however, the shipment has already been sent to the destination and the carrier. For a refund to be issued, you must cancel the shipment from Ship Manager again, and then send the invoice and payment from your online business tool.

Can I Get a Refund After Cancelling a FedEx Shipment?

It’s up to you to look at your situation and determine whether or not it makes sense. Some companies will have exceptions even if they won’t accept the refund.

This means that if you bought an album by someone you never listened to, you can get your money back from the stores that sold that album.

To do so, simply cancel the label within 90 days of it being created and pay the money to their bank so it’ll be credited to your account a few days later.

When you get your package, you just scan the label with the FedEx App to complete the routing process and make sure it’s been delivered.

If you are the shipping service, you’re pretty much out of luck when it comes to getting a refund.

However, FedEx can charge you for making an error in their system and then charge you for a refund.

It’ll help if you can explain any problems or issues you’ve had with the package (delivery attempts, time of delivery, problems getting the package, etc).

However, it’s not always clear which reasons FedEx accepts when refunding you, so contact customer service for more information.

To learn more, you can also see our posts about Walmart vs Amazon, and what Amazon is offering to deliver your next package.


The best advice seems to be to cancel a FedEx shipment as soon as you’ve bought the label. If you’ve purchased it and you’ve put the label on the package, then it’s pretty much over. You’re now stuck with it!

Packages that are on their way out to customers are, to a degree, already paid for. If you decide to go this route, you may still get a partial refund if your order was less than $100.

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I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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