Amazon Order Hasn’t Shipped After A Week (Why & What To Do)

Amazon Prime delivers orders in as little as 24 hours!

What if the item you ordered has not been shipped? Or worse, the shipping information is missing. What can you do to prevent this from happening again?

Amazon Orders Haven’t Shipped Within a Week

An Amazon order that has not shipped is being ‘processed’. This could be because the item wasn’t eligible to receive Prime 2-day shipping, or the closest fulfillment center didn’t have it. If this happens, they will ship it internally to you before delivering it.

Amazon can be contacted directly to determine if there are any problems with your order. We will also go over the Amazon shipping process and the reasons behind them. You can also find out the status of your package ……

What is the average time it takes for Amazon to ship my order?

Amazon claims that they will ship your order within two days after receiving it. You should expect to receive it in five to eight days. This will depend on which shipping method you select at checkout.

Amazon Prime members can receive their orders within two business days.

However, international orders are subject to delays and delivery issues that can be different. International customers can expect to receive orders anywhere from seven to 18 days depending on where they live.

International Amazon Prime membership ensures that international deliveries are made within six to ten days.

All orders are subject to the exact same order processing problems, so delays may occur.

Why does it take longer for some items to be shipped from Amazon than others?

There are many reasons why orders take longer to ship. These include issues with payment and availability.

A lot of shoppers don’t realize that payment is processed only after the item has been shipped.

Others issues include:

  • A wrong or unclearly entered address
  • The item is too big to leave at a Pickup or PO Box address.
  • The items ordered are out of stock and there is a waiting list for new products
  • The supply ran out halfway through your order so the entire order was canceled.
  • Your order was not completed within the “order within time” deadline.
  • Multiple items have been ordered. These items must be chosen and shipped from multiple warehouses
  • The item was ordered on Friday. The countdown does not include Saturdays and Sundays.
  • Amazon Prime orders have priority, so there is an Amazon Prime backload. It is likely that your order is in a pending status due to order backlog issues.

It doesn’t matter what the problem is, you can check the status of your order or contact Amazon to explain the reason.

You should ensure that you have verified item availability on your product pages. This fluctuates daily, especially during busy times like Christmas.

What should I do if my Amazon package hasn’t shipped yet?

If your order appears to be pending and you don’t know why, and you have checked for delivery dates (and still no), it’s time to get in touch with the company.

This is the quickest way to get there:

What if I have already paid for my item?

You can cancel an order if you have already paid for the item and it says shipping soon.

Amazon can take up to seven business days to process your request after you’ve completed the above steps. Once your request is processed, you will receive an email confirmation.

What is the minimum time I should wait for my order to ship before I contact Amazon?

People who use Amazon often say that they will wait at least three business days. They expect to receive the item within three days.

If Amazon does not contact you about a reason for the delay, such as the unavailability or inability to ship an item, then please contact the company.

If you order an item from a third-party seller or market place seller, please contact them through the contact seller button to inquire about the status of your purchase.

How do I contact Amazon about an order that has not been shipped yet?

There is a link to the seller on your status order page. It’s located right next to the words “Sold by”. This link will take you directly to the seller’s site.

Take a look at the options, then click the Ask a Question button. Describe your problem as clearly as you can. There are other options, such as the option to cancel your order.

If the order is already being delivered, however, you cannot cancel it. If this happens, contact Amazon’s customer service and follow the instructions in their where’s your stuff section. You will be able to see items that you received but not delivered in a different category.

Learn more about Amazon These articles will help you learn more about Amazon.


It can be frustrating and disappointing to find out that Amazon has not shipped the items you ordered. The good news is that this problem is not uncommon and you have many options to resolve it.

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About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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