Verizon Winback (How It Works + Other Common Faqs)

Verizon has multiple departments that help make sure that customers have the right service and the best phone.

 Well, if you live in the Verizon Winback area, then you should have been lucky enough to receive a phone call from a representative recently, as Verizon is offering some great rewards to those who have not yet renewed their service contract… I found some details about it!

How Does Verizon Winback Work In 2022?

Verizon is an American telecommunications company that has been around for a while now. People are constantly adding and deleting accounts from Verizon because of this. However, this department is the best example of that. They will have to find ways to keep these people from deleting their service.

I’ve got so many different offers on my Verizon phone bill that there’s hardly time to even look at them. So, I always check out the top offers to see if there is any that I might be interested in.
For example, I got a Verizon Winback offer, so I will give you a full explanation of what it is and what it stands for.

How Does Verizon Winback Work?

Verizon Winback is a department within Verizon in which the company will offer special deals and promotions that will help former customers get back on the company’s network.

Sometimes the bank will call you, but you may not recognize the number, or the message may not be in a language you understand. If you do not respond in a timely manner, the Winback department may suspend the case or close the account.

If you have not been contacted within the first few weeks of applying for the Winback program, then you’ll have to initiate the conversation and try to get the Winback deals.

What is the Verizon Winback Period?

For those customers who have been outside of Verizon for less than 49 days, the new offer will work and allows customers to buy one phone for unlimited data service and one phone for unlimited talk and text for 39.99 per month for one year.

If you want to do this, you want to try to get in touch with the Verizon Winback department within a few weeks of cancelling your service and porting it.

What’s the Phone Number for Verizon Winback?

While the operator can help you with the Winback service, he may not be able to help you with your lost phone.

You can set up a call for customer service for retentions so that you can get a hold of a representative and explain why the account is going to be closed.

What Promotions Does Verizon Winback Offer?

Verizon Winback offers include:
Verizon Fierce Mobile Voice for 10 days for $0.00.
$5.00 credit on Verizon Edge Data for 10 days for $0.00.
Verizon Fierce Mobile Value for 10 days for $0.00. and
$200.00 credit on Verizon Edge Data for 10 days for $0.00.

You can also learn more about the Verizon Winback program from the FAQs below, and read reviews and comments from other customers who’ve taken advantage of this offer.

How Can I Find Verizon Winback Offers?

Verizon will notify you that your account is in need of a data porting so that you can port out your phone number, as long as you meet the stated requirements.

Generally, customers report seeing these emails after receiving them, and it’s not unusual to get the Winback emails within the first few days of porting out.

If you need to read a Verizon email about Winback, you’ll need to go to the Verizon account associated with your old line, and if you have that account set to receive emails from Verizon, you can read the email.

If your old Verizon account had phone numbers associated with it, Verizon could get ahold of you through those phone numbers as well.

Are Verizon Winback Offers Personalized?

This Verizon Winback offer is personalized to each customer. This is one reason why this offer has no standard across the board as to what the Winback offers will be.

Verizon not only provides service to customers, but tries to become more of their friend by offering promotions and special deals for various reasons.

That customer might not know that, as the value of their current phone was included in a recent promotion, and they might think nothing of it.

Do All Verizon Customers See Winback Offers?

I found some people are getting an offer while others are not. There is no rhyme or reason as to who is getting the offer and who is not getting the offer. I am not a Verizon employee, but I cannot deny that some people are getting the offer and others are not.

The plan is available for all customers, and the plan includes unlimited minutes and text and standard roaming in many countries.

But the Verizon Winback program is a lucky thing, since the department simply cannot reach out to everyone that left Verizon and chose to move to another carrier.

If you want to find out if you’ve received a Winback offer, you want to contact customer service and ask them to direct you to the Winback department.

Why Does Verizon Have a Winback Program?

Verizon will do anything to get back the customers that left. But, one man’s victory is another man’s loss.

Verizon also said there was low customer retention, or in other words, people were leaving a Verizon service provider because they didn’t like the service.

If you don’t know why your customer left, you can always find out by reaching out to them and finding out why they are leaving your company.

Verizon acknowledges that by making slight changes or even correcting issues, customers will return and give their business.

The Verizon Winback program is built upon the idea that your customer isn’t stupid. They understand that they weren’t satisfied with their service. It is your job to make sure they can get better service than they currently have. The program is meant to make sure the customer has a good experience with their new service provider.

If you want to learn more about what is Verizon Up, read our posts on what is Verizon spam text, and if Verizon works in Costa Rica.


In April 2014, Verizon introduced a program called Winback that allows customers to get back a canceled phone or contract with new gear, including a $200 credit card or $100 prepaid Mastercard, free activation and a new service, such as free access to streaming music or the option to get unlimited data.
You can also get a new phone and monthly services for an extended period of time. If customers cancel a contract, they will receive the credit they paid toward their phone.

If you cancel your services within 49 days you will be able to take advantage of these offers. However, there is a chance that if you call, they may not respond.

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About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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