Having more than 2200 stores across North America and being a nationwide chain, Home Depot has implemented a highly-efficient system to ensure that its stores always remain stocked.
This may come as a shock, but you are a supplier, and you sell materials and services to Home Depot. You may have a contract with Home Depot or not. Read the articles below and find out more about RLC (Resident Logistics Center) and SDC (Store Development Center).
Home Depot RLC & SDC In 2022
Home Depot is investing in RLC and SDC and aims to have them ready for the 2022 stocking system (source).
Source: Business Insider, “Home Depot to Start Building Robots for Stocking Distribution”, March 26, 2020
Q: Why did Home Depot choose to make this investment?
A: Home Depot chose to make this investment to increase efficiency at the stores and improve customer service, specifically during the coronavirus pandemic in March 2020.
To learn more about how RLC and SDC fit into Home Depot’s supply chain, what is the difference between the two, and much more, please continue reading.
What Is Home Depot RLC?
The Rapid Deployment Center is a site where you go for quick shipping and processing. I worked there many years ago.
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Home Depot supports over 2200 stores in North America in order to help complete the Home Improvement project.
What Does Home Depot RLC Do?
The Home Depot employees will take the items from the RLC and pack them up to leave for the warehouse.
Home Depot stores use the RLC technology in order to easily deal with online orders and make the process easier for customers.
Additionally, Home Depot RLCs also deal with returning items to their original vendors. It has been reported that an item that goes to an RLC takes just one day to process
Home Depot RLCs also work with major retailers to provide a safe return environment for returns.
The RLC are often delivered in containers to the site and are then unloaded by site workers.
What Is Home Depot SDC?
The Home Depot supply chain consists of Stocking Distribution Center and the rest of their supply chain.
In addition there are over 100 SDC centers in North America that supply the 200 Lowe’s stores.
What Does Home Depot SDC Do?
The Home Depot Shipping Department works with importers and shipping carriers to take orders and coordinate with warehouse and transportation services to get items to the store.
It gives our retailers the resources they need to operate.
Note: When you use the “SDC”, the items need to be shipped to your home, and it takes much longer than “RLC”
You can choose the RLC or SDC, which is most convenient for you.
It depends on the amount of items, the destination of delivery, and the shipping condition.
The Home Depot often deals with items that will be put on pallets.
The Home Depot St. Clair County store may have a large selection of larger items such as flooring, porcelain and bathroom fixtures, patio furniture, and anything else you can imagine.
What Is The Difference Between Home Depot RLC and SDC?
RLC is a team of about 200 people, including 70 management and operations personnel.
SDC is a team of about 300 people, including 130 management and operations personnel.
In addition, both RLC and SDC teams include customer contact and warehouse personnel, including employees whose primary job functions are to answer customer questions, and then follow-up with orders.
It used to take a lot of store labor to do all of the accounting that the stock took.
The Home Depot RLC and SDC has improved the buying process for Home Depot and reduced the time it takes for suppliers to deliver to stores.
RLC’s stocking method is like this, when you purchase a product, it will be placed in your cart. And when you checkout, your product is shipped to you. Then, when you order the same product in the future, it will be shipped instantly to you.
Home Depot SDCs typically have a pallet capacity of up to 3,000 pounds, whereas RLCs can hold up to 9,000 pounds.
If you are stacking boxes from bottom to top, your product will be stacked in the most efficient way.
Many times, you will hear of companies that will choose one over the other. The reasons vary on which you choose to load and unload, but what comes down to is the time. When you choose the smaller truck, you will spend less time loading and unloading and less time taking breaks. When you choose the larger truck, you will spend more time loading and unloading and more time just breaking.
If you want to learn more about Home Depot’s systems, make sure to check out what Home Depot gives free moving boxes, if Home Depot will recycle your old boxes, and the different shipping methods Home Depot uses.
Walmart has RLC and SDC warehouses in China to ensure there is enough product for USA stores.
SDCs generally have larger pallets than the RLC, and it can take longer to process an item than the RLC because the RLC can process items faster than the SDC.
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