How To Cancel Verizon Wireless? (10 Step-by-step + Other Faqs)

There are many reasons that one may want to cancel their subscription with Verizon. You may want to change or cancel your services so that you can switch service providers and get new services.

Are you wondering how to cancel your existing Verizon wireless subscription? If so, click on this page! I’ve researched and researched to find this step-by-step process that gets you cancelled without any fuss.

How To Cancel Verizon Wireless In 2022?

Once you’ve opened a Verizon Wireless account, you are able to contact Verizon by phone and cancel your service if you need to. You will need to contact the Verizon customer service team and provide your account PIN to cancel the Verizon wireless account and the service connected to it.

If you’re interested in learning how to cancel Verizon Wireless, then you’ve come to the right place. Just keep on reading below to get all the details of how to do just that.

1. Call Verizon Customer Service Or Walk Into A Verizon Store

Account number.
Mobile phone number.

When you cancel your subscription you will receive a credit for the remaining balance on your bill.

2. Allow Customer Service Time To Verify Your Identity

The account information that I am looking for is the phone number that I use to log in to the account, and the email address that I use to log in to the account.

3. Tell The Representative You Want To Cancel

Once your identity has been verified, you will explain to the representative that you want Verizon to cancel your account with it.

4. Answer The Questions About Why You’re Canceling

Verizon Wireless customer care can only ask a certain number of questions per day, but it’s easy to cancel because the customer service reps know you probably won’t be coming back.

If you fail to answer those questions correctly, then you might not have the right to use certain functions that can affect your account.

5. Turn Down Retention Requests

The Verizon Customer Service department or retention department will ask if you’d like to stick it out a little longer.

You will need to tell Verizon that you want to cancel your service because you won’t be able to pay your bill, as a good customer should.

6. Ask About Early Termination Fees

If you cancelled before the contract was up, your money is your own. If you cancelled after your contract was up, you have 60 days to repay the money to the carrier. If you didn’t, the carrier will automatically cancel your account and you would be charged the Early Termination Fee.

The more time you have before your contract is up, the more you can save, which is why the most popular types of loans, auto, and mortgages, are the types you can make once your contract is up.

7. Ask About Device Payment Agreement

You’re about to get a phone bill for your new device, but you want to ask the team about any Device Payment Agreements you have with them and determine how much you’ll owe as the remaining balance, which will appear on your last Verizon bill.

8. Go Through The Legal Agreements & Disclaimers

In other words, Verizon won’t have the right to cancel your contract without a reason, such as an upgrade of the phone you own or the cost of the phone. Verizon can’t cancel service, however, for a missing device or equipment, or if you don’t pay your phone bills.

If you cancel your membership, you must answer “yes” or “no” to “do you want to cancel” question.

9. Ask About Cancelation Date

You want to end the phone call by asking when the cancellation will take place, and get a reference number to keep in case someone else needs it later.

10. Check Your Account Within A Week After Cancelation Date

You’ll need to go online to confirm your Verizon Wireless service has been canceled, unless it’s already been canceled.

You want to check it against your account. If the transaction doesn’t update correctly, you can call your bank and have them credit a statement.

Can You Cancel Verizon Anytime?

If you cancel before the end of the billing cycle you still get the benefits of the preloaded data, and the phone won’t be reprogrammed or re-flashed.

For example, if you cancel on the 4th but your billing cycle ends on the 28th, you will still have Verizon Wireless until after the 28th, and that current billing cycle ends. Once the billing cycle ends, you will no longer be able to use the service.

You could cancel anytime, but it’s likely you’ll be paying for your device and the price of the subscription on it.

Can I Close My Verizon Account Online?

Unfortunately, you can’t cancel your Verizon Wireless account online, so you’ll have to call Verizon Wireless Customer Service or go into a Verizon Store.

Do I Need To Cancel Verizon If I Switch?

If you are switching to a new carrier, make sure you know that your Verizon service should cancel once you are officially switched. If your account is over two months old you should also be able to cancel at that time. Even if you are not switching to a new carrier you may be able to cancel your Verizon phone plan.

However, if you are calling to request cancellation it’s still a good idea to confirm your account has been canceled before calling.

The final bill from Verizon may also include an Early Termination Fee, or the rest remaining on your Device Payment Agreement if your new carrier doesn’t offer to pay them off.

If you are looking to find out what is Verizon Wireless, you should also read about what is Verizon and why is it important.


If the Verizon Wireless plan is over its contract period, you can cancel it by calling Verizon Wireless customer service.

If you have changed your account information to the new system, it is required that you contact Customer Service to cancel your services or to check any other account information.

If you are not happy with the service, you should not only refuse it, but you should ask that any subsequent bill be sent to your lawyer for review.

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I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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