Best Buy Graphics Card Return Policy (used, No Box, No Receipt, + More) 

Best Buy sells graphics cards of different brands and some of them also sell a few models by NVIDIA and AMD.

But what if you bought a not so good graphics card from Best Buy and want to return it. Here is everything I’ve found out about Best Buy’s graphics card return policy! .

Best Buy Graphics Card Return Policy In 2022 

Customers must provide proof of purchase during return for a refund. Best Buy guarantees the graphics card will work and in good condition. However, there are some conditions that a customer may not be aware of. For example, Best Buy states a graphics card may have internal and external components that are subject to change or modification, which may not be detected by external testing.

If you want to learn whether you can return a used graphics card to a store like Best Buy, whether you can return a graphics card without the receipt, and much more, keep on reading!

Can You Return Used Graphics Cards To Best Buy? 

If you have a used graphics card (graphics card that has been used before), you should be able to return the graphics card for an exchange.

If the box is damaged, you must ensure that it is opened and then resealed in an approved way with new tape.
If the box is unsanitary, please provide us with a photo of the box and the inner box.
If the box is missing parts that came with the box, the parts must be sent to us within 7 days.

Best Buy can only accept the return if you can provide proof of purchase (for example, we can accept returns of books and movies).

There are no longer any return policies for graphics cards. If you return a graphics card, you will be responsible for the value of the item or you will be charged the full value of the item.

There are no longer any return policies for graphics cards. If you return a graphics card, you will be responsible for the value of the item or you will be charged the full value of the item.

Contact a Best Buy agent or visit a Best Buy store and if you have question about your product, contact that agent or visit that store.

Can You Return A Graphics Card To Best Buy Without The Box? 

If you bought a graphics card from Best Buy within the stipulated return period, and the graphics card is not in “new-like” condition, you can return the graphics card directly to Best Buy within the stipulated return period, as long as the graphics card is in “new-like” condition.

The return and/or replacement will be possible but the customer will be charged for the loss of packaging and any missing accessories.

When we see the phrase ‘the loss’ we are not referring to physical loss, but to the damage to the item or the loss of content due to the damage, etc. Which means the lost packaging and accessories will not be chargeable.

As I mentioned in my answer to your question, you have to make sure to bring the packing slip if it was attached during delivery. It will be necessary for a smooth returns process. Please remember to bring it!

Can You Return A Graphics Card Purchased From To A Best Buy Store?

You can return a physical graphics card purchased at to any physical Best Buy store.

Make sure you return the card within 15/30/45 days, according to your membership status at Best Buy.

Also, ensure you attach proof of purchase, since the retailer will use that to verify your transaction.

Can You Return A Gifted Graphics Card To Best Buy? 

Best Buy doesn’t allow customers to return gifted graphics cards to its stores. However, Best Buy will only provide you with store credit equal to the purchase price of the graphics card.

If you purchase an MSI – NVIDIA GeForce RTX 3070 Graphics Card at $999.99, you will be given store credit to pick any other item worth $999.99.

If you have received a gift return, including graphics cards, from Best Buy via mail, you will receive an email alerting you of the action.

I ordered a Razer Nari 2 mouse back in June and haven’t received it yet.

Can You Return A Graphics Card To Best Buy Without The Receipt? 

Best Buy allows customers who bought graphics cards from Best Buy to return them without the receipt as long as they provide proof of purchase.

If you used a bank account or a debit/credit card, you should bring that exact card with a valid photo ID so that Best Buy can track your transaction.

If your transaction is verified in this way, the complete refund will be returned to your card.

When the Buy It Now option is shown, you can click on the button to create an offer for the item. Once the offer is created, you can choose either to have a Best Buy employee pick the item up at your local store, or have it shipped to you.

What Is Best Buy’s Return & Exchange Promise For Defective Graphics Cards? 

If you are not satisfied with the graphics card that you requested on the website, you can choose to return it. If you choose to return the card you will get a full refund and you will get a replacement or a repair.

With that in mind, if your graphics card is defective or damaged, you can return it to Best Buy and receive a replacement or refund.

Best Buy will cover all the shipping fees incurred during the return process. If a buyer is only returning the graphics card, they will receive a full refund.

If you want to know more information about shopping at Best Buy, you can also read our related posts about the Best Buy Return Policy, if Best Buy builds PCs, and Best Buy Mobile return policy.


If you already have a warranty for your graphics card, you can bring it to a Best Buy store or contact them directly. When you bring your graphics card to a Best Buy store, you can also apply for a credit.

Return: The receipt, credit card, and ID photo must be in original packaging. If you return your graphics card in normal packaging, or if you do not have any packaging or receipt, you must pay for the cost of the return shipping.

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I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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