Autozone Return Policy Without Receipt (your Complete Guide)

It is quite unusual for retail stores to require customers to keep receipts for returned items, but this type of store also has many different advantages for the customers.

The first step would be contacting their customer service. It depends on the brand, but the best way to start is to call their customer service department.

AutoZone Return Policy Without A Receipt In 2022

AutoZone is set to start its own online service for returns which will require customers to contact AutoZone’s customer support team to get the details about how to do this. Despite the fact that they need a receipt when returning all the merchandise, people can return a product without one.

Read on to learn much more about AutoZone return policy, such as: what to do if you don’t have a receipt, when products must be returned, and much more.

How Do I Return An Item Without A Receipt At AutoZone?

You will receive help from an AutoZone Customer Service agent by calling 800-288-6966. They will get the receipt by accessing your purchase order.

In addition, we will explain the process you can use to return the product to the nearest AutoZone store.

After the representative follows up with you, simply fill out the RMA form and send it to us at the address below. You will receive a reply from us within three business days of receiving the form. The form will tell you what information you need to provide in order for us to process your return. We recommend that you keep all the packaging included with your unit.

For your purchases, the transaction number is part of the refund verification process, which uses the same information you provided when you placed your order.

A birth certificate
A passport
A driver’s license
A learner’s permit

You can provide any one of the above, but you must provide all 3 otherwise the form is invalid.

Unfortunately, it is not possible to accept a return without ID.

Autozone will check your account to make sure you haven’t been a customer before and also when you come in and buy one thing to return something else.
There’s nothing wrong with that, but if you don’t have a receipt, it’s going to check and see if you bought your last product on the web.

(Please keep in mind that the return policy is only applicable when you bought from our store.) If you bought the item from the manufacturer’s website, the return policy shall be as follows.

If you didn’t purchase the product from an authorized AutoZone dealer, please return it to your AutoZone dealer for warranty or replacement. If you bought a product online from an unauthorized retailer or the retailer was not an authorized AutoZone retailer, you must bring the product back to an authorized AutoZone dealer for warranty or replacement.

What Type Of Refund Do I Get For An Item Without A Receipt?

AutoZone does not require that you have a receipt in order to get a refund. However, if you did not, you will need to prove that you received the refund. In order to prove that you received the refund, you must have proof of purchase.

It’s also advisable to carry your credit card when you buy stuff from the web. After you’ve paid for the stuff, the webshop will ask you to enter your credit card information. Then, you’ll get a confirmation mail by your bank.

In addition, if you used a credit or debit card, AutoZone will initiate a $1,000 refund to your bank account once you return the item.

AutoZone will only reimburse the cost of shipping if your product was wrongfully shipped and damaged or if a defect occurred during shipping. The cost of returning the item is also your responsibility.

You can easily return the item that you purchased and use it towards buying another item.

Can I Return Items To AutoZone Via Mail Without A Receipt?

If you would like to return auto parts or accessories that you bought online, you need to contact the AutoZone team first to learn the best way to return them.

If your product is eligible for a refund, it will deduct the full price from your credit card.

Therefore, if you don’t have a receipt, you can consult AutoZone and search for an order or transaction that matches your description.

When it comes to returns, there are only a few reasons why your items are not eligible for a return.

Can You Return Products To Any AutoZone Store Without A Receipt?

When you have a receipt, you can come back to your nearest AutoZone store.

That said, the AutoZone staff can find your repair data if you are within the warranty period.

Once you contact the customer support team, you can go to the nearest store where the item is still in its original packaging.

(c) A credit card is not required, but if you want to get one in order to get a refund, you can. But, the return policy only covers defective goods, not your entire purchase.

The computer system will not accept a purchase of an item that cannot be shipped to a customer address.

To know more information on the AutoZone return policy, AutoZone batteries return policy, and AutoZone complaints, you can check our posts here.


Customers can return a product without a receipt but they first have to get an order from the customer support team.

If you have neither the receipt nor the original packaging, then you will need to contact the seller by mail or e-mail in order to arrange the return of the item.

AutoZone (and some other companies) refund money on credit cards based on the amount of the purchase.
They also refund PayPal money, but the refund will be based on your account balance.

Similar Posts:

About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

Leave a Comment