Customer return policy
When a Customer wants to return merchandise purchased within 30 days, we provide a 60-Day Return Policy.
Now that you have purchased your drone, one major thing to keep in mind is drone return policy. Here’s how you can do this.
Best Buy Drone Return Policy In 2022
Return policies for drones vary depending upon the store. Some stores such as Target do not have any restrictions on returning drones. Other stores such as Best Buy and Amazon charge customers a 15% restocking fee on drones or other items that are open. In order to return drones, customers must present the original purchase receipt and photo ID.
To find out the more information on Best Buy return policy for drones, read the article below!
Can You Return Drones At Best Buy?
It is very likely that you can return the Drone back to Best Buy. You can find more information on return policies at BestBuy.com.
Customers can return the drone when it is still in its original packaging. However, it might be shipped back to Best Buy.
For details, please contact our customer service representative at customer service.
If the item is defective, please return it for replacement, refund, or exchange within 30 days after purchase.
Can You Return An Opened Drone To Best Buy?
You can return a drone that you purchased if you are not satisfied with it.
Best Buy won’t allow returns unless the product has been purchased in one of two ways: As part of a purchase, or, if the product is a gift, the customer has to present the original receipt or gift certificate.
Additionally, Best Buy requires customers to complete the return request and provide a return address inside the original packaging of the purchased drone.
The customer can request to get a replacement for the product, but some parts of the product (such as batteries, camera and GPS) are not replaceable by the manufacturer. The customer will have to spend a fee (which is not mentioned in the page) to get a replacement.
If you are going to buy a drone you should know that a very important thing to consider is that a drone is not something you can easily buy without paying a huge restocking cost.
If you’ve bought a drone or drone accessories, feel unsatisfied with the purchase, you can return the item with all accessories and request a 85% refund of the item purchase price.
Best Buy exempted the customers from repacking return items for any reason, but if returned due to problems within 90 days of sale Best Buy will pay for the restocking fees.
Customers will have to inform the manufacturer about the drone that they want to return within 15 days of purchase.
If the customer returns a drone that is not unopened, the manufacturer will have to pay for shipping and handling charges.
What Does Best Buy Drone Warranty Cover?
The manufacturer’s warranty covers drone repairs. You can call the manufacturer’s support center to get tech support.
Please contact your local Best Buy retailer with your warranty claim and they’ll take care of the rest.
Another example of a drone that is more expensive and has a longer warranty because it usually has a lot of extra features, such as better cameras.
Best Buy provide additional covers like ‘Geek Squad Protection Plan’ which extends and improves the manufacturer’s coverage for up to four years.
The Geek Squad Protection Plan is optional for Best Buy Total Tech Support customers only, and costs $199.99 per year.
You get a free standard ground shipping on all orders over $50 and a free standard ground shipping on all in-stock items over $50.
How Strict Is Best Buy Drone Return Policy?
Unopened items
Items that are damaged or show signs of physical abuse.
All returns must be accompanied by a copy of the receipt and must show that the item was purchased online. Items that are over 10 pounds in weight must be shipped via a freight service.
When asking for your refund, you must produce the receipt or proof of purchase and a valid ID.
It is important that you note that opened drones attract fifteen percent restocking fees and are in exceptional states.
Customers must provide the original packaging and accessories when exchanging for any Best Buy branded products; otherwise, the customer will be charged for the item and its parts in the value of the original packaging and accessories. The customer is not responsible for any issues that may arise due to replacing the item with a different brand or model.
Can I Return My Drone To Best Buy?
If you are not satisfied with your product, you can return it without any kind of problem. All you have to do is produce a receipt that you bought the drone from or show your proof of purchase on your social media sites.
However this will not apply to those who already bought the drones from Best Buy. If you already bought a Drone from Best Buy, you can return it through either email, phone or in-store.
If your drone returns in your possession, it will be returned to you within a certain time.
Should I Return My Best Buy Drone?
You should return the drone you purchased from Best Buy if you are not okay with the drone.
I think that the return of the order is a policy which is provided to customers who want to return items which are purchased on the website.
As with everything else on ShopSavvy, you can search our blog for more information on a specific topic.
Conclusion
Best Buy allows customers to return drones within 15 days of purchase. If the drone is not open and unopened. Customers cannot return drones that have been opened or damaged.
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