Walmart Toy Return Policy [simply Explained] 

I tried some of these toys during the holiday sale, and found that they have good features. But it depends on what you are looking to do with your child. If you’re looking for some toys for them in the summer, I think you need some cool and fun toys that your child can play with.

The toy return policy from Walmart is pretty straight forward. If you don’t like a toy from Walmart, you can bring it back to any Walmart store during their regular hours of operation without a receipt. The only thing you need to do is to sign up for the Walmart mailing list at their official website.

Walmart Toy Return Policy 2022

As of 2022, Walmart will accept returns of in-store purchases and online purchases of toys with electronics components such as hoverboards, scooters, arcade games, and remote control cars. Wal-Mart will give a full refund within 30 days if a receipt is provided.

To make sure that you can return a toy without the need for a receipt, see below.

How Do You Return Toys To Walmart?

The easiest way to return a toy in-store is to do so with the toy in its original packaging and accessories. If your receipt or Walmart Order Number is within the 90 day return timeframe, you can return the toy at a customer service desk. The customer service desk will take a Walmart gift card and ship you a cash refund check.

This associate scans the receipt, input the order number and offers a refund or replacement before taking the toy.

If you have already received your funds and they are not showing up on your bank statement as expected, please contact our support team for further assistance.

How Long Do You Have To Return Toys To Walmart?

It is important to ensure that the items that you brought with you are not in the list of banned articles.

If you aren’t in the EU, you may also be able to return goods online at the retailer’s website. They will arrange the return of your item and pay for it. There is a 30 day time limit with these arrangements.
The rest of the advice is mostly from the Electronics and Computer Software sections of the U.K. Government’s Consumer Goods Regulations which I’ve quoted at length below.

For any toys that are sold by third-party sellers on, unfortunately, the returns window is only 30-days from when the toy was delivered.
Please note that this information is valid for the US and Canada only.

To learn more about how you can be an awesome customer and how you can receive your money back for your products, check out the full guide here!

Can You Return Opened Toy Boxes To Walmart?

No, this is not allowed. Please note that many stores don’t allow customers to take back toys without a box, unless the toy was purchased at the Walmart store itself.

Customers are required to bring in a returned toy in a “as new” condition within a reasonable time frame. If the toy is damaged, Walmart will issue a refund. If the toy is not returned in a “as new” condition, the customer will be responsible for any repairs.

Can You Return Toys To Walmart Without A Receipt? 

Yes, customers can return anything that is eligible for return. Associates can process the return if it passes the verification process and you provide one of the forms of ID listed under “How do I return items?” below.

Customers can get their money back or receive a cash refund. Toys worth less than $25 will be refunded cash, whereas the value of toys $25 or more will be loaded onto a Walmart gift card.

Walmart will not refund a customer’s debit card or credit card refund without a receipt or an online order.

Can You Return Toys You Purchased With A Walmart Gift Card?

If all the items are from your order and your receipt or order number has your address on it, you can request a refund by going to the return area and completing the return request. The returns must be within 30 days.

If the toy was given or purchased as a gift, it is also worth it to visit your local Walmart as they may be able to give you a store credit. However, note that the store credit is only eligible for up to 30 days, and there might just be a limited supply of items that qualify. As time passes and stores get more toys in stock, the store credit amount could potentially increase.

Is It Easy To Return Toys To Walmart Via Mail?

Customers can return toys by mail or in-store. In order to return toys by mail, customers can go to their Walmart account to access their order history, where they can select the toy and return via the shipping label provided.

Put the toy in a box with the label that prints the free shipping label attached.

We will begin to send out replacements as soon as the package will arrive. We will let you know as soon as we are able to confirm your package is on its way.

Can You Return Toys To Walmart Using Mobile Express Returns? 

The Walmart app for Android and Apple users can process Mobile Express Returns if they have an eligible return in’s mobile web shopping cart.

Tap “purchase history” and highlight the toy you wish to return, then select “Reorder” so you can choose a replacement. Tap “return”, and select Mobile Express Returns as your method, and tap “accept” to have your refund processed. It’s that easy!

If you want to return your order on Walmart Marketplace, you must have a device and a Walmart mobile app that is linked to your Walmart account.

Mobile Express is a feature that is offered at the Walmart store level to the customers. Customers can register their mobile phone using the Walmart app and shop through the mobile app. They can receive text messages and notifications about their store visit and place their orders as orders are entered on the app. They can also use Mobile Express to upload their receipt.

How Do You Return Toys Purchased On Walmart Marketplace? 

Walmart sellers may have different return or cancellation policies. This means you should confirm with the seller before you buy, especially if there may be any return or cancellation fees.

Marketplace-bought toys are returnable in-store. Otherwise, customers may have to pay the shipping fee to mail the package back to the manufacturer.

If you are returning multiple toys from different sellers in-store, you’ll need to label each toy separately. Walmart associates will take care of label printing.

Walmart does not currently offer returns on merchandise purchased from third-party sellers. Use the link below to submit a support request. Please include the URL of the purchased item, your full name, mailing address, phone number, email address and order number.

We don’t have any information on when the sale will be, but we can confirm that the price will be lowered.

Conclusion: What Is Walmart’s Toy Return Policy?

Returns must be accompanied by a proof of purchase (shipping receipt, Delivery Confirmation, Tax Invoice, or Email Confirmation). Customer must provide a receipt or proof of purchase for all returns. Items purchased on or after December 15, 2012 are final sale.

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About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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