Walmart Shoe Return Policy [full Guide] 

Walmart carries a wide selection of shoes all year round, so you can choose everything from casual day shoes to formal evening pumps. There is something suitable for every occasion, and a wide range of styles is available.

Walmart allows you to return an unworn pair of shoes for a full refund. If you purchase a pair of flip flops and wear them just a few times, you can return them for a partial refund! This is usually a really good deal if you are looking to pick up a pair of flip flops.

Walmart Shoe Return Policy 2022

In some cases, customers are able to receive full refunds on their purchase because the goods were not worn or used properly. Customers must have the original box/packaging and receipt prior to receiving their refund. If the box or packaging is not provided, the refund will be issued in the form of a store credit.

If you would like to know how to order shoes without a receipt, keep reading!

Can You Return Worn Shoes To Walmart?

If you want to return a pair of old or used shoes, such as those you no longer want, you can return them to Walmart, provided you return them within 90 days of the date of purchase.

Walmart will give you full refund if you are not satisfied with your shoes.
Also, you can return shoes in your cart and they will be credited back to your wallet.

However, Walmart can deny a return if the pair of shoes (e.g. workboots, hiking boots, running shoes, etc) have been damaged or worn out by excessive use and should not be worn by a person with a high risk of injury (e.g. athletes, soccer players, etc).

Does Walmart Return Shoes Without A Receipt?

Yes, you can return shoes without a receipt. However, you must return them to a Walmart store in one of the following states: Arkansas, Iowa, Kentucky, Louisiana, Mississippi, Missouri, Montana, Nebraska, Oklahoma, Tennessee, Texas, or Wisconsin.

Your products will be credited for the amount paid minus a 10% restocking fee if the product is in its original packaging and is eligible for return.

Shoes worth less than $25 will be
refunded by cash,
whereas the value of shoes worth $25 or over will be loaded onto a Walmart gift card.

The customer has not met the purchase obligation.
The customer has purchased an item with a different value than what was advertised.
The customer is attempting to return a damaged or stolen item.
The customer has not completed the return process in a timely fashion.

The first three reasons are most common.
The fourth is only possible for return transactions that are recorded as returns. They are not possible for returns by mail.

Can You Return Shoes To Walmart After 90-Days?

Unfortunately, according to Walmart’s return policy, shoes sold and shipped by Walmart are not eligible for a refund or exchange after one year.

However, customers still can get their money back when they follow the simple steps.

Can You Return Shoes To Walmart Without The Box?

You probably should return the shoes to the store where you purchased them, since it’s their “return policy”.

So if you are returning a pair of shoes, make sure you have a receipt of purchase to show Walmart. If you don’t, Walmart will not honor the return, as they can not prove the shoes were actually purchased from Walmart.

Can You Return Shoes Purchased With A Walmart Gift Card? 

Yes, you’ll still receive a refund. Just make a note of your original eGift Card so that it can be refunded. It is important to note that the original gift card is the one that was used during the initial purchase and not the receipt card.

What Is Walmart Canada’s Shoe Return Policy?

Walmart Canada allows customers up to 90-days from the purchase or the delivery date to process a return.

It’s a little inconvenient to bring all your receipts to the store. I’ll bring in the receipt with the product I received as a form of proof of purchase, but I also need to have some evidence. If your receipt is lost or damaged, you may be able to return it for a store credit.

Walmart provides a guarantee to replace your kid’s shoes if you wear them out before your child outgrew them. Parents will receive identical shoes in the appropriate size or price.

How To Return Shoes To Walmart

If you aren’t able to return your shoes in-store, you can also ship them back to our US headquarters via UPS or FedEx within 90 days of purchase. We recommend placing the shoes in a box that is lined with foam to ensure protection for the shoes during shipping.

To get your refund, you’ll need to go into your account at, log in, and select the ‘PayPal’ option. Then, click the ‘Refund’ button on the top right. It can take up to 5 business days for you to see the refund appear in your account.

How Do You Post Shoe Returns To Walmart?

You can locate your order history by logging into your Walmart account from either a desktop or your mobile device.

If you choose replacement, select a reason why the replacement is needed. Then select either a refund or replacement. Finally, select your method of return as mail.

Package, shipping label, and post the shoes to the destination address provided by Walmart. Once they receive the shoes, they will send you a message with the status of the return or replacement.

Allow 2-3 weeks for the process to complete. We are not liable for the lost parcels; please consider insuring all shipment contents.

How Do You Use Walmart’s Mobile Express Returns To Return Shoes?

Walmart recently bought, so you can locate returns on their site. Click the “Contact Us” tab and choose the “Return” option to initiate a return.

To return or exchange, select Returned Goods, choose return service, and finish with shipping details.

When returning shoes via Mobile Express, select return ready and head to the customer service desk and scan the QR code; an associate will help complete the return.

Your previously purchased hoes can be returned, exchange or refunded via the Walmart app, which means that they can be purchased via Walmart Pay.

You’ll have to check with a third-party seller if the shoes you bought from Walmart Marketplace were returnable with Mobile Express Returns.

Can You Return Shoes Purchased On Walmart Marketplace?

We have a minimum of 30 days to return shoes from Walmart Marketplace.

Customers are welcome to return their shoes in-store or by mail, however, they will have to pay for shipping charges. If they send their shoes with their original packaging and accessories, they will be fully refunded.

If you have any questions about this item, please contact us at Customer Care.

In addition to our Customer Care team in the U.S. and Canada, we also have Customer Care teams in the United Kingdom, France, Germany, Spain and the Netherlands. We are committed to supporting you no matter where you live.

If you have other items that you need to return, be sure to read other guides on returning underwear and clothes to Walmart.

Conclusion: What Is Walmart’s Shoe Return Policy?

You have to return your items within 90-days of purchase or delivery. You can bring your own box or package to make sure your shoes are returned in their original packaging. Items that were purchased at any of our stores will be accepted for a minimum of 30 days. If you bought shoes online or received shoes from Marketplace, you can request a refund or exchange.

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About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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