Instacart Receipt Policy (all You Need To Know)

Instacart makes sure that shoppers can’t run off with your money and that everyone’s safe throughout their experience with the shopping service.

The reason for this is because Instacart does not want to give out their customers’ personal information to the business!

So Instacart takes customer receipts very seriously, in fact, they can be turned in at any time. This includes if you have no receipt, they will take credit on your account.

What Is Instacart’s Receipt Policy In 2022?

Instacart shoppers, who have no access to customers’ personal information, are not permitted to access store receipts (if they have them) with deliveries. The company may take legal action against shoppers who violate this policy.

Well, since Instacart doesn’t use a central database for all their shoppers and shoppers can request a receipt to a different shopper, the company was surprised when shoppers were asking for a receipt at all.

Do You Give The Instacart Customer The Receipt?

If you accidentally hand off your customer receipt to them, you can expect a fine, being labeled as a scammer, and even losing your account.

Shopping in-store is a great idea for a variety of reasons, the most obvious one being that you don’t have to make the trek to the grocery store again. But on the downside, you get a paper receipt, which doesn’t usually get scanned as easily as a credit-card swipe.

You’re supposed to take a photo of the Instacart receipt when checking out, so they can compare and potentially verify that you paid for the delivery.

The receipt is not sent directly to the customer, it goes to a special account.

You can make extra money by selling the receipts from your shopping trips. You can sell them to money-back apps and you can use them to buy more stuff!

Check out some more great apps below!

You can buy Grocery receipts in a store called iBotta. They say they work on every app or phone and the only downside is that they have to enter manually.

Why Does Instacart Not Provide Store Receipt?

Because of the huge backlash against the company, it’s safe to say this has not been their best decision.

Now, Instacart is making some tweaks to how food is priced, according to sources. For some products, it will put the retailer’s markup below the product price, or remove any prices at all, depending on how much the retailer is asking. It hasn’t done this before.

Amazon shoppers could be irate after they see the price of an item online but it’s offered for less than it is in-store or online.

I have also experienced.

I once saw that a family pack of bratwursts my shopper had selected was close to its expiry date and was discounted. The discount was a good deal.

I saw people complaining about Instacart, but I am not one of them. I always trust Instacart.

Well, you should check, cause you are free to do so, that the prices are listed in the store.

I can’t believe that some of the products I ordered cost more than I thought they should.

This would be a lot of trouble for the store, and they would have to write down the receipt.

If the item is listed on the receipt for less than they paid, then the customer gets a refund for the difference.

Is The Instacart Receipt Different From The Store Receipt?

“Instacart” uses the same payment methods as the retailer (Visa, MasterCard, American Express and Paypal), so you can either use Visa, MasterCard or Paypal, or if you don’t have one of those, you can use the same payment methods that the retailer uses.

While you can generally use a credit card to pay for grocery delivery in the U.S., you may not be able to use your credit card when you use Instacart. You must have a gift card or Instacart account balance for the transaction.

The store receipt won’t give you the store’s tax and shipping charges, which can be as much as 25% of the purchase price of an item. But, if you purchase items from a different store on the same day, the receipt will show you your total purchases and how much you owe.

Where Do You Find Your Receipt On Instacart?

In order to receive your receipts, you have to download the app and go into an Orders tab after you’ve completed an order.

Just log in and click on “My Orders”, and you can edit anything you’ve ordered.

You can press here on the cart view screen to scroll down and it gives you a list of all of the items that we’ve taken off of your order and it will add them back on again.

The bottom of your bill will list any service fees that may have applied. There could be a bag fee, a heavy fee, or a fee for more than one person, depending on the method you choose and the distance you’re traveling.

You can return an item from by logging into your account and clicking the return tab.

You also get a digital receipt in your inbox, whatever email address you have on file.

Do Instacart Shoppers Need To Keep Receipts?

That means you don’t need to keep a receipt when you shop for grocery products on Instacart.

You can take pictures of receipts at check-out and then toss them. You should note that in some stores (like Walmart) they are required to give you a receipt with any purchases, but they are free of charge.

If a customer orders their groceries through the Instacart app, they receive an email receipt which can be found in the Orders section. They can also share it with their family and friends, or upload it to LinkedIn.

You won’t need to do anything to your account in the Shopper app and you will have an overview of your order in the Shopper app.

To find out more, you can also read our previous article on Instacart tips, Instacart pay stub, and how much do Instacart shoppers make.


When you place your order, you have the option to include a receipt into the receipt-less option, but if it’s not listed, you won’t be able to get one.

Instead of relying on Instacart Receipts, we now offer customers a way to view all the previous deliveries and deliveries under their account within the Instacart app.

Customers also receive receipts via email. This provides a paper trail if a customer is confused by the email and wants a hard copy of their receipt.

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About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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