How To Cancel Verizon Prepaid? (step-by-step Process + Other Faqs)

Are you wondering how to cancel Verizon Prepaid? If the answer is yes, then this article will help you.

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How To Cancel Verizon Prepaid In 2022?

If you’re having difficulties with Verizon Prepaid, you need to speak to the Verizon Prepaid Customer Service team at 1-888-294-6804. You will need to enter your phone number and tell the representative you want to cancel your service.

In order to cancel Verizon prepaid, you’ll need to know how to cancel it. Read below to learn more about this subject.

1. Call Verizon Prepaid

If you are having trouble with your Verizon prepaid service, you can reach the customer service department by calling their telephone number.

You may be required to provide your mobile phone number before taking the call. Follow the prompts to speak to a live customer support agent.

2. Tell Customer Service You Want To Cancel Your Prepaid Phone

The customer service representative will ask you to cancel your pre-paid phone service. They will then provide you with a form to cancel your pre-paid phone service.

So, since you only pay when you want to use the service (which is probably most of the time), you pay nothing for phone calls since they are free.

If you have unused minutes or other features on your phone. They will be forfeited once you cancel your Verizon Prepaid account.

3. Go Through Legal Agreement & Confirm Cancellation

The process of signing up with your insurance company may take a couple of minutes and could include a few questions about your medical history and an agreement that covers the details of your policy.

In case you don’t want to cancel your Verizon Prepaid plan, you can simply exit the phone selection screen.

Can I Cancel Verizon Prepaid By Not Adding Funds?

You can just choose to not add any funds and after 90 days they will deactivate your phone number and put it into the pool for others.

The problem with this method is that if you have put a lot of time in your phone, it will stay active well after you want it to turn off.

If you can’t remember to check the status of your mobile device before you leave home, you can call Verizon Prepaid Customer Service to find out how much longer your prepaid phone is active.

How Do I Cancel Verizon Prepaid Auto Pay?

You can cancel Verizon Prepaid Auto Pay if you log in to your My Verizon account and select “Manage your payment settings.” You can choose to turn off auto-pay.

There are a few additional options when it comes to switching to manual processing, which is the default option when using manual payments. If you want to pause your Auto Pay for a date, you can set it to “pause,” which would mean the bank account will not be used for payments you make, until you’re ready to resume using your Auto Pay. If you don’t want to make a single payment on a specific date, you can create a set of Auto Payments that will span several dates.

Unfortunately, the money that was taken out from your account can’t be retrieved. The reason why it disappeared is still unknown.

Is Verizon Prepaid Refundable?

Verizon Prepaid is not refundable this means if you cancel their service, you will lose the minutes and any other features you use while their service is active.

Can I Cancel Verizon Prepaid & Switch Carriers?

It is not always true, the phone needs to be compatible. There are phones on the Verizon network that are incompatible and therefore won’t work on other networks.

Even though it is not necessary, you could also buy your phone from this particular service. Otherwise, you may see certain restrictions regarding your phone and its services.

If you want to learn more, check out our post on how to increase the minutes of someone’s Verizon prepaid account. If you want to learn more about Verizon’s prepaid plans, you can check out our post on whether or not Verizon offers prepaid plans, as well as how you can add minutes to your own account.


To cancel Verizon Prepaid, you can call at 1-888-294-6804 or visit

Your phone will be deactivated after 90 days of no activity, but if you do not add a phone to your account, the phone will be deactivated at the end of the 90-day period. If you plan on purchasing a new phone, you can add it at any time. You will not be charged for the device, but your plan will not be cancelled until the end of the 90-day period.

If a person calls Verizon Prepaid and speaks to an agent, they can be sure that they’ll be able to turn off the service.

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