Does Lowe’s Allow Dogs? (pet Policy Explained)

Lowe’s is a great option for a variety of customers’ home improvement and DIY needs. In addition, it is also easy to take kids and family members to Lowe’s for your latest shopping expedition. They have a large variety of products and you will be hard-pressed to find something that is not for sale.

We found information that indicates that Lowe’s does not allow dogs. There is not an official policy on whether pets can be allowed in store but there are some stores that do allow dogs in the store. It is not a blanket policy that pets can be allowed into Lowe’s stores.

Does Lowe’s Allow Dogs In 2022?

Lowe’s company pet policy is somewhat elusive, but it seems that while dogs are not expressly allowed into stores, they are tolerated in most store locations according to the management’s discretion.
Well-behaved dogs on a leash will generally be allowed into Lowe’s stores. Additionally, all service dogs are allowed into Lowe’s with the exception of emotional support animals.
But the company is more restrictive about allowing dogs into their stores on shopping days, when employees can sometimes be busy.

Want to know if Lowe’s allows dogs into its stores? It’s not clear if they do or do not, but you can definitely find a lot of information about it on the internet.

Pronunciation: Low-shuh.

Is Lowe’s Dog-Friendly?

Lowe’s policies on pets have varied from year to year, with the company first telling The Dodo they banned pets in 2012. Since then, the company has made exceptions for specific breeds.

Yes, the store allows dogs into their stores. They do have an official dog policy of following the leash regulations.

And they don’t allow loose dogs in their stores.

Lowe’s stores themselves tend to be dog-friendly in design and layout in the sense that they are quite spacious. They also do not allow for shoppers with dogs to be too close to the products being displayed on the floor.

The concrete floors at Lowe’s are just like a sponge that soaks up anything that the pets might have gotten excited about. There were a few times when my sister had to clean up a spill of some sort and had to walk the whole aisle with a bucket and scoop.

What Is Lowe’s Official Pet Policy?

If you are a company looking for help with marketing and advertising your pet related products or services and cannot find any content on how to handle the relationship with your pets, then maybe it’s time to look elsewhere.
You need a pet content expert at your side as you craft your content.

However, according to statements of the Lowe’s company on dogs, in-store service animals are always welcome. This is no doubt a welcome change, as I would not expect a store to refuse a service animal or a dog in a harness (except the stores with “No Pets Allowed” signs outside).

Note that this pattern is somewhat different from the pattern of “No Pets Not Permitted” (see below).

The company shared a Twitter thread to celebrate National Dog Day. The tweet said that well-behaved pets are welcome as long as the owners take care of their pets.

Does Lowe’s Pet Policy Change According To Location?

On September 11, 2019, a Lowe’s employee told Gizmodo that the store manager could choose to give a pet its own bathroom (or not) because “it’s kind of a manager thing”. The employee also noted that if the pet needs a spot to shed, an employee may take it to the office.

Allowing un-spayed/un-neutered dogs can be up to the discretion of each store as it pertains to the pet’s behavior and appearance.

Although, sometimes customers would be charged (if applicable) for being in the store after 10 pm.

I think we can take it as read that they are not allowed to be disruptive at all.

Lowe’s have a set of guidelines that are in place to ensure that customers with disabilities have a comfortable and easy experience when they shop.

Are Service Dogs Allowed Into Lowe’s?

This is for service dogs that assist persons with specific disabilities.

Lowe’s cannot turn away a customer with a required service animal that falls under the purview of the ADA guidelines regarding the treatment of such a person as disabled.

However, all service dogs are also required to be kept on a leash or harness and under control at all times.

If your dog is calm, well-mannered, and trained to give away or pick up items, there’s no reason you can’t bring them into the store.

What Counts As A Service Dog In Lowe’s?

A service dog is a dog who receives training to help a person with a disability.

What Does Not Count As A Service Dog In Lowe’s?

Lowe’s stores are not required to allow emotional support dogs into stores, as the store in the photograph is not required to recognize emotional support dogs as service animals under the Americans with Disabilities Act.

While Lowe’s may not allow emotional support dogs into the store, customers who have pets would still be able to take them with them into the store.

It is true that many Lowe’s managers welcome dog owners and accommodate bringing them to the store with you. However, the ADA does not protect this right.

Can Lowe’s Ask If Your Dog Is A Service Dog?

If your pet is a service dog, you are permitted to enter a corporate business building with your pet. However, when entering a commercial premises, your pet may be considered a service animal. The business has the right to ask if your pet is a service animal or if the presence of your pet disrupts the business operations.

Management staff and employees cannot ask other questions, such as if the dog has been trained to perform a specific task, how old the dog is, or anything else.

However, businesses such as Lowe’s cannot question the specific disability, but they can ask if the service they provide assists that disability.

Additionally, businesses can do not ask about the reason for the service dog’s training. This is against the law according to the Americans with Disabilities Act of 1990.

If you have a service dog and are going to buy things at Lowe’s, make sure you wear safety vests that clearly state that the dog is a service animal.

The only people to be asked about this is those who bring their service animal into a business, which is why they are asked to show their identification tag or vest.

To learn more, you might also be interested in reading up on whether or not Dollar Tree allow pets, whether Best Buy allow pets, and whether Kohl’s allow pets.


If the Lowe’s pet policy is hard to pinpoint, the official one posted by Lowe’s is very brief, to the point, and leaves us to wonder just what they’re going to do if a customer brings their pet and we can’t find the proper policy. The fact that Lowe’s still allows dogs inside their stores makes us wonder whether pet owners should bring their dogs to Lowe’s to shop or just as a side note to the fact that Lowe’s sells pet supplies.

Lowe’s is following the new federal regulation that prohibits the sale of pet products to people who could be allergic to the products, and they are removing all food and treats from their stores for that reason.

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About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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