Doordash Tracking Not Working (why + Can You Do Anything)

It’s like Uber for food. You can order from any of the best fast food restaurants and restaurants and not have to worry about driving, waiting at the restaurant, and not knowing where the meal is.

It turns out that the DoorDash app and website use two different applications and tracking systems. The live tracking system is called DoorDash Dashboard and is used through the app and website. However, there’s another live tracking system called Dashboard.

Why Is DoorDash Tracking Not Working In 2022

If you want to know more about tracking on DoorDash, what you need to know to solve app glitch issues, how to track DoorDash orders, and to know more about the service, keep on reading! I’ve researched everything you need to know!

Can You Track Your DoorDash Order?

Some restaurants use their own delivery drivers and not DoorDash. In most cases, this can be seen by the red “X” mark on your receipt showing that the order was placed by the restaurant. As with most apps, if the restaurant is providing delivery drivers, you may be able to see the restaurant’s name, phone number, and other important information before placing your order.

Because of a big problem in the company of a DoorDash delivery driver, it is not that he will bring you the food.

However, when you do not have a mobile device, you can track the door using the computer or laptop.

There are two types of tracking. You can track the mobile app and also the server track.

To see the status of an order, first find your order in the app and then find the Order tab.

After you click the order you want to track, the shipment information includes its status and estimated time of arrival.

Another thing you can do is see exactly where your delivery driver is and how close they are to your house.

If you’re using DoorDash, you can see the delivery vehicle on your phone or on the DoorDash app. If you’re ordering from a different company, see where the nearest pickup location is.

Use the builtin tool “tracker” on your computer to follow the

The only drawback to using the mobile app is that it can be a little tricky to know what the status of your order is. All you have to do is click on the order ID that you used on the app and it’ll take you to the page where you can see all the details of your order including its status.

Why Can’t I Track My DoorDash Order?

If you notice your DoorDash order isn’t on the dashboard, here are some of the most frequent reasons.

A DoorDasher is probably in your neighbor’s apartment, but you are not entirely sure.

I swear, I ordered the food and didn’t eat it.

Sometimes, a restaurant doesn’t allow DoorDash to provide the delivery driver. In these cases, the restaurant or DoorDash chooses to use their own drivers. In these cases, you won’t be able to track the delivery driver.

However, do not expect to see an estimate time for the delivery. Additionally, if the restaurant uses their own driver, you will not have a notification.

The order will take longer than expected to get to your bank account.

It’s best if you contact the restaurant directly as they will be able to tell you where the delivery driver at time.

DoorDasher is not able to open the settings app unless you grant it access.

DoorDash made a major update a few days ago to track its delivery people, by using Bluetooth.
[Paraphrase End]:
This week, DoorDash’s competitors, including Amazon, have followed its lead.

With this new process, we are less reliant on the network and more reliant on the live tracking data.

Even though the DoorDasher requires Bluetooth to work, it won’t track your keys when you have your Bluetooth turned off.

A door dasher doesn’t want to have your Bluetooth on because it will be able to spy on your stuff.

The DoorDash app is glitching and making people’s food orders take a long time to process.

The app gets confused from time to time. For the most part, the app works correctly. However, occasionally it can misbehave.

If the app isn’t able to keep up with demand, it may not be able to show you your deliveries.

DoorDash suggests closing the application and waiting a few minutes to see if the problem resolves itself. If it doesn’t, you can call DoorDash’s customer support line or the restaurant.

How Do You Fix Problems with the DoorDash App?

When you close and reopen the DoorDash mobile app, a few more things can happen. For instance, it can cause issues with your DoorDash profile, or you might not be able to see your deliveries.

Go to Settings > Apps > Default Apps.
Search for DoorDash.
Long press the app, select “Open”.
A notification with a ‘Fix’ button and ‘Yes’ and ‘No’ buttons should appear. Click ‘Yes’.
Wait a few seconds, and restart.

– Log into your Apple device and make sure the app is installed and not in use.
– Reset the device and/or app.
– Reset/reinstall the app.

How Do You Reach DoorDash Customer Service?

You can either use the service directly by calling or you can use the app to connect with a live agent.

If you need DoorDash support, call them at (855) 431-0459 and provide whatever feedback you have.

DoorDash has the live chat feature, so you should leave a message. You can also fill out a support ticket through the system.

Finally, you can visit the DoorDash Help Center where you can find questions and steps to answer specific issues.

The help center’s page on How to Start is worth checking out.

Can You Talk with Your DoorDash Driver?

This feature has the potential to be dangerous for drivers, especially in places where it’s illegal to operate a car while talking on a phone.

It seems, you can do anything and everything.

Additionally, DoorDash will make sure your phone number is protected, so a delivery driver will never be able to contact you after you receive your food.

If you need DoorDash order delivery fast, then you can read our post on how to save $20 on your first order.


It happened. In one specific scenario, the app is either not working or the third-party navigation system is not available. It is also possible that you’re using DoorDash drivers for your orders, since the company offers a service with a partnership with another transportation startup.

Your order can disappear, but you can contact customer support to get an update on your shipment or ask your delivery person to update you on your order.

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About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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