Costco Glasses Return Policy (prescriptions, Lenses, Frames, Contacts + More) 

Costco Wholesale, the country’s largest warehouse retailer, best known for offering generous prices for exclusive members, has announced a new service that offers health-related services from its internal pharmacies and opticians.

In the event that your glasses aren’t working out for you, it’s really easy to return them. It’s the same return policy in every state, so it can’t be any easier than that. If you want to return something, you simply print out this form and mail it back to the company.

Costco Glasses Return Policy In 2022

Costco will stop selling prescription glasses and sunglasses on Aug. 30, 2022. In addition, customers can have their prescription lenses replaced and the frames modified if the lenses are defective. However, Costco does not accept contact lenses beyond five years of purchase.

Costco is one of the most popular membership warehouses to buy food, electronics, and home improvement products. It’s important to know what Costco offers before you shop. If you need to return items, where do they ship them, and what do you need to know before shopping there? Keep reading!

Can I Return Prescription Glasses To Costco? 

Costco Optical will not accept returns or exchanges for personalized frames, lenses, or sunglasses purchased from Costco Optical as with other personalized items.

Costco cannot provide prescription adjustments to help you achieve the vision you desire. However, if you are having severe vision issues with your current prescription, then it is advisable to contact us so we can discuss with you if you can be fitted for new glasses.

If you need to get a new pair of glasses, make sure that you go to the Costco opticians first. The opticians will take a look at the glasses that you have, and they will check the prescription and then will go ahead with making your prescription corrections.

Can I Return My Costco Glasses If I am Unhappy With Them? 

Costco’s 100% satisfaction guarantee allows customers to return any product they are unsatisfied with. Therefore if you have a complaint against a product, return it.

But you can’t return the prescription glasses or the opened contact lens, even if you are not happy with them.

Also, make sure that you are buying the right version or variant of the game. The most common one is the full version of the game, but a cheaper version might also be available.

If you bought your Costco glasses from Amazon, be prepared to return the glasses to a Costco location and pay a shipping charge.

If you have a problem with your glasses, contact their customer service for support.

Can I Return Contact Lenses To Costco? 

If the recipient does not use them or they are damaged, they should be returned to Costco (or another store that offers return policies) within 5 years of purchase.

This means that the contact lenses from Costco must be unopened, unused, and not damaged. No refunds. No exchange.

Costco lenses are a great price, and the benefits of buying them over other brands is that they are available in different colors, shapes, and frames.

How Can I Return Contact Lenses To Costco? 

Please keep your contact lens solutions out and away from your eyes.

Use [YourName] and [YourStoreName] to reference your account.

If you purchased your contact lenses online, you can begin your contact lens return using the returns page after you have logged into your Costco account.

When you checkout at Costco you can also choose to scan your membership card on the kiosk. This is a great option if you have been shopping at Costco for a while and are already familiar with their system.

Does Costco Have A Glasses Warranty? 

It is impossible to provide a warranty for the frames and lenses since they are not made by Costco.

The only thing we can do is provide you with a replacement frame if the lens is not available. If the lens is not available, we will do our best to provide you with a replacement lens.

We have no way to replace your warranty if the lens or frame is damaged or cracked due to careless handling, poor storage, or any other means.

Do I Need A Costco Membership To Buy Glasses Or Contact Lenses? 

No matter what you buy at Costco — eyewear, contact lenses, razors, contact solution, or any other products — be sure to check the membership requirements. Remember, a membership is not required for a Costco shopper.

A Costco membership is priced at $60 a year which can be canceled and refunded at any point within the first 30 days.

Do I Need A Costco Membership For An Eye Exam? 

But Costco does not allow you to buy a membership for a Costco-branded opticians that is similar in price to one that is not affiliated with Costco.

You can use the online store finder to find your nearest Costco location.

You might also want to investigate whether or not Costco repairs prescription eyewear. It looks like Costco does this:


Costco does not accept returns on prescription glasses or sunglasses. In addition, Costco does not accept returns on contact lenses purchased from their optical department. You can return glasses, sunglasses, and contact lenses purchased from Costco, which are not satisfactory, at any time.

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About the author

I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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