Walmart Customer Value Associate Job (all You Need To Know)

Do you like working with people? If you feel like your skills are ready to be recognized, a Walmart Customer Value Associate position may be for you.

Before you start working, it’s a good idea to read through the eligibility requirements, obligations, and benefits of the position.

Walmart Customer Value Associate Job In 2022

Walmart Customer Value Associates must perform tasks that are vital to the Walmart store to ensure the highest quality of customer service. The associates must work with handheld terminals to provide excellent customer service, solve customers’ problems, stock products, scan merchandise, and make sure the store is clean for customers.

If you are a tech-savvy person and are interested in working with a large company to support customers and provide exceptional customer service, this might be a job for you.

What Is A Walmart Customer Value Associate (CVA)?

A customer value associate is similar to a general merchandiser. They stock the merchandise, perform audits, and have other functions.

The primary responsibility of the product manager is to make the customer happy by solving customer problems.

While on the sales floor, Customer Value Associates help customers locate items in our showroom and scan their products barcodes.

Walmart must also maintain the customer service goals of being friendly and helpful to the customers.

What Are The Skills Necessary For Walmart’s Customer Value Associate Role?

The minimum age to work at the store is 16. Also, people with high school degrees or an equivalency diploma are required. If you have a driver’s license, you are considered to be a qualified applicant.

Furthermore, Walmart Customer Value Associates need to be able to have good customer service skills, interact well with other people, and be able to provide solutions to customers.

It is valuable to be able to interact with people that are different from you. The skills you need to develop are things like: empathy, strong communication skills, listening ability, good organizational skills, and handling conflict without getting emotional.

As with other positions at Walmart, previous retail experience is a plus. However, Walmart will give you the training required to become an associate. You will receive training for the job.

Applicants will be required to pass a test on basic math, reading and writing before a job offer will be extended.

This job requires that the applicant be able to communicate and work around technology.
[Reference]: To be able to handle several projects at the time simultaneously.

A strong knowledge of the retail product knowledge and an ability to effectively communicate and work with the Walmart crew. Customers will be the main focus of this role and your success within the team will be directly correlated to your ability to quickly learn and execute your customer service skills.

The Customer Value role can be filled by people with disabilities as well as people without disabilities.

There will be a reasonable accommodation made so that disabled associates can perform the essential job functions.

You can also read more about this issue on the Walmart website’s careers page!

How Do I Become A Walmart Customer Value Associate?

Walmart offers many opportunities for people who want to become a Customer Value Associate.

If you’d like to find out more about this position, you can visit the jobs website or find a store near you.

With that, the company allows for both part-time and full-time jobs.

Walmart is always looking for new employees, whether it’s due to their desire to have more people to provide for, or due to the growth of their business.

What’s The Job Application Process Like At Walmart?

There are two ways that you can apply for the position. You can either apply online or you can apply in person.

You will get to the page where you can apply online. To get to the page with the jobs, click on the “Search for Jobs” button at the top of the page.

If the target role is not already in the current location, you can move to the desired location and then search for the target role there.

Note: The original language is in bold above.

The following are the qualifications needed for the position, which are based on the job description.

After reviewing the job description and qualifications, the applicant will click on the and buttons.

Next, you’ll be able to apply manually. If you select the manual option, you’ll be prompted to enter the appropriate information for each job.

You will receive a review of your application and background checks will be conducted.
You will then be scheduled for a drug test.

After the application is reviewed, qualified applicants will be contacted to schedule an interview.

What Questions May I Be Asked In My Walmart Customer Value Associate Interview?

How did you hear about this job opportunity?
What are the greatest strengths of your application?
If you’re new to Walmart, how have you prepared for this role?
What are the biggest challenges you’ve faced during this process?
We’d love to have you for an interview.

How Much Do Walmart Customer Value Associates Make?

Customer Value Associates make an average hourly wage of $14 an hour, ranging from $12 an hour to $16an hour, depending on the level of experience and skill set.
If you are a Customer Value Associate, it is likely that the quality of your work is not assessed as objectively, since you are only involved in the Customer’s service.

In the example below, we can see that the quality of output is increasing as the wage is increasing. However, the quantity of output is decreasing.

What Is The Dress Code For Walmart Customer Value Associates?

Walmart employees are expected to wear suitable clothing for their job.

– Since Customer Value Associates work in the service department, they have
their own dress code.
– This will help them to dress appropriately and be ready to do their jobs.

Walmart has a commitment to have a casual working environment. Associates can wear dark pants and blue jeans with no holes and solid shirts.

And, Walmart employees are provided a Walmart vest.

Overall, Walmart Customer Value Associates should be careful with their clothing. They work in the warehouse and the items they sell are frequently stocked on shelves and packed for shipping. Any loose fitting clothing could be a hazard when handling the items.

The company also recommends its associates wear closed-toe shoes with a steel toe.

You can also visit our Walmart careers page and download your free Walmart job application and Walmart job application cover letter.


A Walmart Customer Value Associate is part of a department that is in charge of taking customer complaints and helping customers find what they’re looking for.

This position is highly rewarding and offers its employees a great deal of responsibility and high pay. Employees work in a fast-paced environment where they must maintain a very high level of work-related knowledge and meet customer service expectations.

If you have the skills listed below, the job of Walmart Customer Value Associate may be for you!

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I have always been a shopaholic. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. - Caitlyn Johnson

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