Airline customers’ top complaints include flight problems and baggage handling
The 2008 Airline Quality Ratings study announced today shows a sixty percent increase in customer complaints, according to co-researcher Dean Headley. He says most of the complaints were about flight problems, such as “delayed, canceled, unscheduled or rescheduled flights.” He says baggage handling was the “second biggest issue” in customer complaints. (0:33)
April 7, 2008
Categories
Related
- Airline Quality Rating announced worst score ever
- Headley has low expectations for Airline Quality Ratings getting any better next year
- A brief look into the 2009 Department of Defense budget
- Congress Commissions Study To Revamp Medicare Compensation
- Sen. Patrick Leahy (D-VT) calls on White House to "come clean" on hiring and firing of U.S. Attorneys based on politics in a Senate Judiciary Committee hearing
Latest Audio
Happening Now - TRNS on Twitter
- @travisAmartinez: Sen. Specter and Leahy bones it out before the vote. Lieberman and Burris high five after the vote.. -- 4 hours ago
- @jackrice: So 60 votes in the Senate. Now come the real fight. -- 4 hours ago
- @bobney: Sen. George Voinovich: Why waste time on a badly flawed health-care bill? | OPEN: Ohio Politics - cleveland.com - - ... http://shar.es/aiCnd -- 4 hours ago
- @jtamboli: Voinovich didn't vote because he's in Cleveland celebrating the beginning of his political career. http://bit.ly/85eHNR .. -- 4 hours ago
- @travisAmartinez: With 60 votes Senate agrees to begin debate on health care reform bill.. -- 5 hours ago
- @bobney: Buckeye Blitz !!!!!!!! Another year down -- 9 hours ago
- @jackrice: I Embed with the the 82nd Airborne in Afghanistan in Dec. http://ff.im/-bOlF2 -- 11 hours ago
- @bobney: Wow, money for votes, doesn't that get you in trouble? :-) - POLITICO.com - http://shar.es/aiGGE -- 11 hours ago
- @bobney: Senator Mary Landrieu (D-LA) will vote for cloture to begin the healthcare debate, has reserved her right to vote no on passage -- 11 hours ago
- @tdowlats: RT @huffingtonpost Reporters Uncensored: How to Build a Continent: A Do it Yourself Guide http://bit.ly/48dl6X -- 13 hours ago